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January 2024 by William Ward
I will never use this specific GameStop ever again. I bought a used switch from them for my niece for Christmas. Upon opening it we found there was a piece missing. The lady I spoke to about it didn't seem concerned about replacing it and said their manager told them there was nothing they could do because of purchase date and that I had to buy one. Even though they were the ones who didn't put it in the box. Of course we didn't open it to check. IT WAS A GIFT!
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January 2024 by Jake Beckett
I tried calling this place a few different times throughout the day and they never answered. Later that day I went inside the store and discreetly made a phone call to the store and watched the employee go right over to the ringing phone and silence it as my phone eventually rang out..what horrible business
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November 2023 by Betty Farris
Manager there is knowledgeable and very polite and friendly
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November 2023 by stephen seay
Used items are literally the same price as new lol
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October 2023 by Emily Garcia
Informative employees! Shout out to my boy Mike for the blessed Pokemon cards!
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September 2023 by Mikandruss
The manager that runs the store is doing an excellent job of getting people to buy things because he was able to get me to buy a PlayStation 5 and 4 games. He talked me into it, but in a way that a true salesman should do their job correctly. Their selection is small because it is a mall store, but if you can't get the game there, they can order it and send it to your house. I will say when you go in. They're going to help you out. And every time I go in there. The employees always treat me right. So the manager is doing an excellent job. I would recommend going to this gamestop.
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September 2023 by Lone Crystal
It's gamestop! The store is really large, even if the selection is a but limited due to being a mall shop so there aren't that many trade ins.
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July 2023 by Cody Ellis
Great store. I've had some bad experiences at different gamestops before but never this one. I highly recommend going to this gamestop for all ur gaming needs.
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March 2023 by William Edmonds
Knowledgeable staff but short on inventory. Prices are not exciting either.
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March 2023 by Mike Brindle
One of the nicer and larger Gamestop stores.
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August 2022 by Kaiya walker
Always nice to visit here clean store nice guys that know their stuff don't mind coming to this one at all
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August 2022 by Skylar Boytsov
Usual trip to the Johnson city GameStop is fine. Employees are nice and have never had an issue. However recently that was not the case. I come in and began asking questions about the Funko pops. I then made a lighthearted joke about one of the mystery boxes and employee was immediately defensive, rude, and made me feel stupid. Extremely weird behavior coming from an associate. Probably won't be coming back if same person is there again
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August 2022 by Kiwi
spend 50$ on a pokémon go box. the packs were opened and switched with nothing good. no Vs nor V maxs. usually you’d at least get 1 or 2. very very upset ?? sure the dude was nice abt it but like. he rlly sold me a trashy box ?♀️?♀️
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July 2022 by Dana Tracy
Ok selection great customer service
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May 2022 by Lucas Ford
Always a pleasure to come here. Staff are always informative and helpful and never have any problems in the couple years I've shopped here