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November 2023 by ruth jordan
The best parts department and best customer service. We had a very difficult part to find and the parts dept went out of their way to locate this part . I wish every retail store would be this helpful!
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January 2023 by Corey Fliss
What a great parts department. They had what I needed to fix my HVAC system at a fair price. The sales person was very knowledgeable and had no issue locating the exact part I needed. I highly suggest them and will absolutely use them again.
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October 2022 by Stephanie Cassatly
My husband and I just had an excellent meeting with Mary Moyher at Ferguson's in Johnson City, who helped us with every fixture we need to build our new home in Western NC. She is so professional and knowledgeable. What pleasure to work with her.
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December 2021 by Elizabeth W.
Remodel was scheduled for materials to be here by early November. Here it is 12/22 and they tell me that last Friday they reordered the damaged tub and would be here from California in TWO days. I guess the tooth fairy could not manage the tub so it was a decoy just so as the sales person could take off for Christmas holiday. So continue to tracking with next person to take over my account. Remodel is delayed as is/was Halloween, Thanksgiving, and Christmas. Paid a premium for one stop shopping. Could have gotten the same service at Lowe's,.with a ten percent military discount but having a disabled husband they touted their service a non other. Well it is as none other for sure.
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August 2021 by Ray Burchett
Very helpful staff. Didn't have what I needed but tried to find it for me.
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May 2021 by Jordon Hensley
If I could give a 10 I would! The young lady at the parts counter was absolutely amazing! My son broke our driver stem on the bathtub and this young woman went out of her way to order me the driver stem and it came the next day and she also provided me with a temporary part so that we could shower till the correct part came in! She was amazing!!!!!!! Thank you from the bottom of my heart! Amazing company!
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April 2021 by Justin Day
Very shady and shifty company will never do business there again
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January 2021 by Supremozx1 Z
Been here twice. Fast and easy got what I needed. Staff are very friendly.. definitely will be coming back.. one of my favorite stores...
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January 2021 by nick gautam
Very friendly. Busy for a Saturday morning. They literally carry everything from plumbing and septic parts to heat pumps. If they don't have what you need, you will search on line.
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January 2021 by Charles Bunde
Great people friendly service