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February 2024 by Rob Edwards
Good car but they don't wash there cars. It was filthy when they gave it to me.
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January 2024 by Crystal Veillette
They took great care of my needs. Would definitely use them again!
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January 2024 by robert olds
Easy to find.Staff and service were outstandingWill definitely make use of their service in the future
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January 2024 by E Smith
They over charged me from what our initial agreement was. I have had better experiences with other rental car companies.
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January 2024 by Dennis Deese (Help4u)
Great experience. Quick and efficient. Reasonable price
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January 2024 by Angela Locke
Friendly and prompt service. Very easy and conveniently scheduled my vehicle. Highly recommend using the Enterprise on the Bristol highway in Johnson city TN
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December 2023 by Gus Sans
This is an amazing location to rent a car from especially if you're looking for some great old-fashioned customer service!They have always been friendly and professional and have always done their absolute best to take care of me. I must commend Bryce, the manager here for providing over the top excellent service!I highly recommend this location!☆☆☆☆☆☆☆☆☆☆☆☆☆
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December 2023 by Jeff smithpeters
Had a great experience with Enterprise on the Bristol Hwy, everyone was very professional and made picking up and returning my rental quick and easy
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November 2023 by Alex Radovic
They ask you to make an appointment to pick up a car. We showed up on time and our car was not ready. There were bunch of people waiting on their cars as well. If you must rent a car you might be better off at some other place. Or be ready to wait for an hour. We for sure won't be coming back!On top of all of the other issues during our drive to Washington DC check engine light went off. As you can see on the picture.
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November 2023 by latosha lacaze
This enterprise location has been the best experience we have had out of all the locations we have ever been to. They have always had what we needed and they go over with satisfying there customers. They want to help not only put u in what u want but they also go out of there way with the best deals they have available. Awesome experience for us all around. Go to the johnson city tn location for all your car, truck, suv etc rental needs !
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November 2023 by Cody Rife
On two separate occasions now I have had to switch my reservation to the Tri-Cities airport location as this location has not had a car ready at the reservation time. Instead of their staff working to find a solution I am told that there is nothing they can do to honor the reservation and that they can call me when they have a car available. This is unacceptable if I needed a car at on their time I wouldn't have made a reservation for a specific time. It has shown me that I can never reliably trust this enterprise location.
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November 2023 by ehichoya edokhamhen
The manager denied me services because of my race. He made up series of excuses not to give me a car even though I made reservation weeks earlier. Nobody should have to be discriminated against because of their race, but this Johnson city, Tennessee branch did exactly that. I’m still traumatized by that unfair treatment.
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September 2023 by Amber Farley
This was my first time renting a vehicle and everyone was super nice to work with and made the process very easy. The vehicle was nice and I felt very safe driving it after having some rough mechanical problems with my personal vehicle. Overall I had a great experience with Enterprise and will use them again for future rental needs.
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September 2023 by Linda DeTerlizzi
Our reservation was not ready when we arrived. Accepted a vehicle that we had not requested. Upon returning vehicle 2 days later we were greeted by the new general manager and she was excellent. She made up for the experience at pickup. Thank you!
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September 2023 by Karen ALDRIDGE
The branch where I rented was very helpful. I had booked online and they really didn’t have enough vehicles for all the reservations. They told me they didn’t have any cars like I had booked available. The gentleman kept looking and found a more expensive vehicle for me - at the same rate I had booked online.
