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March 2024 by T G
For a machine it has stupid hours. And I couldn’t take a picture of it since it was “open” when I went to it.
But I think it was like m-f 10-7pm
Idk Saturday and Sunday I don’t think was open. I could be wrong.
Overall it’s a cool experience to drop off your old phones/tablets for $. This machine didn’t have cash at the time it was PayPal. Kind of annoying but better than nothing.
Brought in iPhone 8 Plus got $40.
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January 2024 by J P.
I visited this store while traveling to attend a nearby event. I decided I needed to pick up some material to use as some simple table covers. In the fabric department I found a nice design and had a young man cut the needed sizes. When he printed out a paper tape with the prices for me to take to the register, I noticed the prices were much higher than what the shelf price had noted. Turns out the bolt I had selected had been placed on the shelf in the wrong area. So it was either pay the higher price or leave the cut pieces behind, as the young man said he could not make any price adjustment. I took the fabric up to the service desk and asked to see a manager. A gal named Heather came out and I explained what had occurred and that the other employee had said there were no price adjustments. Heather said, "I'll take care of it", and immediately made the adjustment with no other questions asked. I thanked her. She told me it's easy to work with customers when they don't start the conversation by yelling at her as many people do. I told her I'd give her a nice review on Yelp. Sorry it has taken so long, as I misplaced my receipt onto which I'd written her name, but then just found it again this evening. Thanks again Heather!
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December 2023 by Tim M.
Long waits for new tires. Employees moving in slow motion when they do decide to stop talking and move..
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July 2023 by KE W.
This morning at 6:30am I needed to buy a $50.00 replacment Roku stick. As usual there was no one in the Electronics. A new young man offered to get a manager to help if he could find one. He told me they no longer have walkie talkies to use. About 8 minutes later a woman from the front office arrived looking pissed. I went over and asked if she could help me with finding the Roku stick so she did. It was locked up which I understand why. She then started complaining that I had interrupted her in the middle of her performing an audit. I told her there use to be more people around. She said the person for Electronics wouldn't be in until 2:00pm. Even after I thanked her she was still rude and nasty. This store should close its doors. Worst place to shop.
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April 2023 by Gary S.
I use an electric cart to shop as these stores are way too big to walk around in. The store can be VERY cold, but the worst problem is they have very few battery carts to shop in. The Walmart near Jonesborough has no problem. This larger Walmart is for kids, not seniors or disabled to shop. They need at least 15 more carts and a charging area, not vending machines. Ridiculous.
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February 2022 by Robert C.
So have been to the location a few times in the last few years whenever I'm visiting TN. Most recent visit was good. I realize that they are not in stock of a noticeable number of products - though this is common all over - including Northern Virginia which usually has a good level of products available. I think that between people quitting their jobs across all industries, workers being hospitalized with issues, back ups at shipping ports - each aspect is causing supply chain issues. And people are stocking up more the last year or so. So anyway - the location had most of what I wanted. They even had the pub mix my family members like [the Walmart locations in Northern Virginia hasn't had it in months.]. I was also happy that they had a section of gluten free pretzels and a version of Pringles that are gluten and dairy free. I can't eat gluten, dairy, or soy anymore so it was a nice surprise they offer those products. There was a product we were trying to find and an employee of the store walked us directly to it.
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October 2021 by Coty B.
I had to stand in a very long line to check out. There were two registers open and both were very long waits to pay. As I walked out between the registers and the service desk, I passed five employees having a debate about what a disney character's ears looked like and how disappointed one of them was that no one recognized the ears she was talking about. When you ask why the lines are so long they always say that they are understaffed. I guess that it true. You can't check people out as long as the all important disney debate has to be settled!
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October 2021 by Sarah D.
Delivery service is horrible. Walmart does a great job getting the order right and sent out in awesome time, however, will it make it to the right house? Several times my orders have been sent to the wrong house and they sometimes include a picture of the items sitting on the porch of the wrong house! Do they even check the house numbers?!?! And beware Walmart+customers, the so called "free" delivery you pay for in the membership fee. I was charged a delivery fee anyway and should not have been. Walmart has completely lost my business because of this delivery issue. I'm not even one entire mile away from the Walmart near me.. Thanks again for making this situation even more stressful and difficult for me. Now, off to warn others
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November 2020 by Emily Johnson
Took my id and I can't get it back. Customer service started a claim but since it's Sunday, I won't know anything until tomorrow.
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January 2020 by Cambria M.
Pharmacy staff here is wonderful. I am new to Tennessee and after going to Walgreens and CVS, this pharmacy has been by far the most knowledgeable and kind! I will be driving out of my way to come back here!
