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December 2023 by Tala Pierce
Absolutely amazing credit union to be apart of! I have been with this bank for around 5 years and they constantly do right by me! I happy to be apart of the ECU family!
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September 2023 by Khristina Cardwell
Absolute wonderful experience. Ashley Sexton was a treat to work with. She made sure we were well taken care of and worked diligently to get us the loan we needed. You can't go wrong seeking her expertise.
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August 2023 by Chris Ferguson
This credit union is holding my title hostage. I moved to Florida and have been trying to switch my registration since APRIL. We sent a letter to ECU explaining exactly what was needed and they’re doing nothing. They sent inadequate documentation in June which the dmv let them know what was needed. My registration is now expired and I can’t do anything about it because ECU can’t figure out how to send my title to the DMV. I call them every 2 weeks and somebody new answers the phone and has no idea what’s going on and basically says they don’t know what to do. If a manager see’s please to god figure out how to get my title transferred so I can actually drive my car that I pay for
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July 2023 by Gentry Moving and Storage
Wonderful experience exclamation, convenient location, and great customer service!
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May 2023 by Tori Arapakos
The rep with the last name Huff changed our business online banking after we specifically told her not to. Then lied to our face saying it was an update. When it happened seconds after walking away from her counter. It caused us to lose online access for days and has completely inconvenienced us as we cannot simply transfer between our accounts now. I’m so disgusted by her blatant lies and unprofessional demeanor that we are searching for other banks for our business and personal accounts now. We will go into another Eastman to close down because we do not trust this location to do anything, not even close an account.
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May 2023 by Vicki Bennett
I love eastman credit thanks to sky the loan officer she helped me to get a loan to pay some money back. Thank you sky for all your help.
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April 2023 by jimi Granai
I've been with ECU since 2006 and hands down the best banking experience ever except for the past 3 experiences at this location. Never again.....Coughing on my bank card and income tax check refusing to deposit it because my wife had to be there with me But her signature was on it along with mine. I go to the main Ecu and no Problems and with a smile.
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March 2022 by Danny Braden
I've been banking with the Eastman Credit for 3 years. Applied for a loan online and was hit by a fraud. Was told to close the account and open up a new one. Came to do that and they proceed to treat me like I did something wrong when I did nothing now they're trying to make me pay but not letting me have online banking or overdraft protection when I did nothing wrong. Will never bank with credit union again especially when they want to treat their customers their loyal customers like they're the person that did wrong. Eastman Credit Union is a joke
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November 2021 by cooter campbell
No-one would help me get a car. But they did with no problems
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April 2021 by Selma Rose
Great customer service, so kind and helpful.
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April 2021 by Angela Lipps
I did not use the atm friend did it was packed and slow
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April 2021 by Scott Moody
This is the slowest back iv ever been to in my life. I could have ordered a stake had it eaten and made it home by the time they cash a check
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February 2021 by Queen Lee
My mother passed last year, I called to see what we needed in order to close her account and was told they needed the official death certificate and my driver's license. I drove from North Carolina with the two documents, allowed them to photocopy the death certificate and my driver's license for them to tell me I'd need a power of attorney?! I CALLED to verify before DRIVING ACROSS STATES and allowed y'all to COPY MY DOCUMENTS for y'all to do NOTHING and we are STILL receiving monthly statements to our NC address! Backwards and money hungry! I've never banked here and wouldn't recommend this bank to ANYONE.
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September 2019 by Pawpaw Zen
I could not get anyone to call me back, ever! Emailed multiple times and eventually went to another lender.
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June 2019 by Johnnie Graybeal
Very friendly and always doing there best for your needs..I have a great time banking with ECU..
