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October 2023 by RedHead And Blondie
Absolute worst service. Will be switching to another bank.
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September 2023 by Michaela Clark
I have banked with ECU for years and it is by far the best bank in the area. I am a younger person and not once have i felt judged for asking questions. I got my first credit card and Morgan was extremely helpful and was happy to answer my questions. Even gave tips on improving credit.
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September 2023 by Little Chicago Tattoo Company
If I have a business account but can’t deposit my money, what is the use. I had some loose bills and maybe $20 in coin change. I was told the coin counter was not working so sorry, try another location. What happen to counting the money, it wasn’t a large amount by any means. Three tellers just standing there doing nothing, $20 in change to count, that’s lazy. I tried to get $2500 in ones and fives two weeks ago and that took multiple bank stops just to get that. Are you guys really struggling or just jumping on the cashless bandwagon?
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July 2023 by Ruth Wyatt
Love eastman credit union always friendly people and great service
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June 2023 by Daniel Emerson
Awesome CU, with really nice and helpful employees. They also have a lot of services to offer.
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May 2023 by madeline martinez
Their service is top-notch, Danielle is the sweetest person. She made us feel welcome and gave us such great service.
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February 2023 by Marty B
Great staff, fast service!
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January 2023 by Scott Edmisten
This is the best bank I've ever used!
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December 2022 by James Miller
Overall was a great bank to deal with. Everyone was nice until I had an issue with Fraud on my account, which they credited back to me, just to take it back out and tell me there's nothing I can do. The lady I spoke to in the Fraud department was of no help nor did she sound like she cared at all that I was out almost $200. Closing my accounts soon and going elsewhere.
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August 2022 by Trystalee Blakemore
I love Eastman. I originally got an account after a co worker told me they give our paychecks 2 days earlier. I was able to secure an auto loan through them at almost half the interest rate capital one approved me for. My credit isn’t great but they were able to approve me since I have a low debt to income ratio. I also have a cash rewards credit card from them now.
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January 2022 by Charles David
They have account mixed account up and no one there can help. I'm going to go to another bank
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December 2021 by Krissy
The staff is so nice! Very helpful when I needed some questions answered as well.I am new to the area and getting a bank account set up was very easy. Been a customer now for a few months and I would recommend this bank to anyone!
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October 2021 by Kristen Lapointe
Worst. Bank. Ever.
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September 2021 by MLB
I’m a new customer. I’ve had a great experience with multiple staff as we opened multiple accounts over the past week. In-person, on the phone, in emails, in the drive-through- i have not had this much contact with my bank or credit union in years! And ECU has made it 110% a positive experience. We’re so glad we switched from the big financial orgs to our local credit union. They make it easy electronically too. Thank you!
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May 2021 by Carl Russell
As in every branch, very good experience.
