DICK'S Sporting Goods in Johnson City is a go-to destination for sports, exercise, officially licensed, and outdoor equipment. The store carries a wide assortment of footwear, workout clothes, sports equipment, camping gear, bikes, kayaks, and exercise equipment from top brands. It is noted as a great place to shop for sporting goods, perfect for youth sports, with prices on most items cheaper than many places. The store is frequently praised for excellent customer service and knowledgeable staff. Service teams help find perfect baseball gloves, tune up bikes, fit for new golf clubs, and set up fishing equipment. Specific experiences highlight fast and efficient service, with staff members going out of their way to help with online orders and issues. Employees are described as kind, courteous, calm, collected, patient, and knowledgeable, providing tips and efficient services like regripping golf clubs within an hour. Customers report they would definitely come back.
Great location in the mall, several sales going on all the time.
December 2023
Cliff, assistant store manager at the johnson city mall store, went out of his way to help Me with a scorecard issue and an online order. Excellent customer service experience ? great store!
August 2023
Matt in the shoe department was super helpful in finding me the most comfortable kicks!
