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March 2024 by Michael G.
Trey hit it out of the park again. 2.7ct Green oval Tourmaline. He designed the setting, witch is very unique. As I have said before. I have been doing business with them for years. I wouldn't go anywhere else for jewelry for myself and my daughter in law.
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December 2023 by Shaun Baer
Great customer service - always friendly and knowledgeable. 10/10 recommend for a special occasion and or ‘just because’ pieces. Hunter helped me on three different occasions (in a time crunch ?) for a gift for my wife. Without his knowledge I’m not sure where I would have landed, luckily he helped me make great decisions!
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December 2023 by MKL GRN
Done great work on my watch but the necklace gold piece broke where it hooks to and my neighbor took it to get repaired and they added a metal piece on it awhile back. So when I took my watch to get it fixed I asked them to take the metal piece off and put a gold piece on it like it was when I got it for Christmas last year. So I pick up my watch and necklace, got home and noticed no work was done and was charged $30. I am very pleased with Diamond Exchange now. I talked to the owner in person and he got my necklace straightened out and put a piece on it that I needed. Now I am able to take it off and put it on a lot easier because of my Essential Benign Tremors. Look forward to still shopping with Diamond Exchange now. The owner makes it right with the customer and that's a big plus in my book ??
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November 2023 by Emily Parris
Diamond Exchange created the ring of my dreams! I showed them photos I found of rings that I liked online, and they came up with a digital mock-up. We made a few edits, and they printed and casted it for me quickly! We were able to recycle gems and metals that have been passed down for generations, and put them towards a new custom design. Thanks for all the hard work and friendly service. I would recommend them to anyone!
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October 2023 by Teresa Davis
I've had several pieces of jewelry fixed there and made there and their work is excellent. Trey does a great job. I will never go anywhere else. I recommend them highly
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October 2023 by Ginger Duncan
We moved to this area of Tennessee 4 years ago & we were looking for a good jeweler that we could trust & did quality work. We had visited a few places before coming to the Diamond Exchange in Johnson City. It didn’t take long & we knew we had found the right place for us. Everyone that works there are so kind & helpful & they do beautiful work. And I have complete trust when I leave jewelry to be repaired there! I highly recommend The Diamond Exchange!?
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October 2023 by Michele Mosier
I've had my rings almost 10 years and noticed the prongs were wearing thin on my center diamond. I took it to Diamond Exchange to be repaired. Trey made my wedding band to fit perfectly to my engagement ring many years ago. They said the repairs would take about a week. To my surprise, it was completed in 2 days!!!! Diamond Exchange has ALWAYS exceeded my expectations!!! I highly recommend their services!
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August 2023 by Shelly Covey
Love Diamond Exchange in JC. Great pricing and the customer service is out of this world. Has made thumb print dog tag for my son. When his brother passed. Amazing job. Plus is doing a special bracelet for me for both of my boys. Thank you for always taking such good care of us.
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July 2023 by Nickelette Long
I had gotten my grandmothers wedding rings after she passed and needed them sized up about 4 sizes. Once I got there they told me it also needed a couple small repairs to the little clasps that hold the diamond in place. I got all that done for an amazing price. By far the best price I had been quoted and they got done within 3 business days when he thought it would take 7-10. Amazing service. Very sweet workers. They also made sure I was happy with the rings and they fit before they took payment. I’ll definitely be coming back for any other jewelry repairs, cleanings or purchases in the future. Thank you all so much!!
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July 2023 by John Hulse
I needed my wedding band enlargedDiamond Exchange did an excellent job fixing my ring.I’m very satisfied with the work that they did and would recommend them to everyone.
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May 2023 by Morgan Kelley
Trey and the Diamond Exchange designed a beautiful setting for my loose sapphire! I couldn’t be happier with how it turned out, and how affordable the pricing was. I will definitely be back to have them create another custom piece soon!
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May 2023 by Whittney Rutledge
I took my ring my fiance got me for our 10 yr anniversary to Diamond exchange to be sized and they had my ring sized n back to me super quick. I thought it would take a week or more n was pleasantly surprised when it only took a day. Thank you so much for my beautiful ring n for sizing it perfectly. All the staff was super nice, friendly and helpful
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May 2023 by Julia P.
I absolutely love my ring and the people that work here highly recommend! Just ordered our custom wedding bands.
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April 2023 by Angeli Stinson
The owner (Trey) is professional & truly values his customers. My husband bought me a solitaire emerald cut ring today & it is stunning! This place has and will continue to be our go-to shop for high quality jewelry. Thank you!*Pic is of my purchase today with my wedding band. (Which was also purchased from here)
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April 2023 by Shirlianne Stirewalt
I had a loose diamond that I needed to be placed "somehow" into a bracelet for a wedding gift for my new daughter in law. I really had no idea what looked best. The crew at DE helped me design the perfect dainty piece. It really IS perfect. Their pricing is great tooo!
