-
March 2024 by Thomas Vondran
Went in to get a type c adapter and type c charging cord. Sold me the wrong cord (2 micro USB). I had incorrectly assumed that they new the equipment better than myself that they sell and let them collect it and ring it up at the register. Attempted to come in and exchange it or return it for the correct one the next day with an unopened package. However they refused. They do not tell you that they do not accept exchanges or returns even on unopened packages. I do believe they purposely sold me the incorrect item to just move their stock. Do not recommend this store. The same manager runs and operates the other stores in the area. Recommend go with a different phone service if this is how they do customers
-
May 2022 by Jennifer Austin
I just upgraded my phone at the West Market Street location (#467). Chris W. was absolutely amazing. He went above and beyond to help me choose and set up my new Moto g stylus 5g! Customer service is simply non- existant in most businesses these days, Chris however, was kind, knowledgeable and really awesome! Cricket wireless is lucky to have him as an employee and should take care of him! I will seek him out in the future when I need help with my phone! Thank you Chris!!!!
-
February 2022 by Michelle Hernandez
He was awesome and very thorough. He answered every question. Great store, we will return.
-
November 2021 by Cashne Ayers
Shar was very knowledgeable and explained everything thoroughly. I'll definitely refer my friends to this store to speak with Shar
-
November 2021 by Millerbug Homestead
Carlos is amazing! He helped us get 2 new phones and was very helpful and friendly.
-
November 2021 by Angela D
Carlos was great! Friendly, helpful and knowledgeable. Thanks for your quick easy setup with our new phone!
-
November 2021 by Kate Miller
Great service. Friendly and knowledgeable. Shar was awesome
-
November 2021 by Penny Poyner
Shar was amazing helped me upgrade and showed me how to use it! Very patient!!
-
November 2021 by Jenny Rowland
Employees steal phone numbers and harass customers
-
November 2021 by Blue Strike
Great service ??
-
November 2021 by Gina Rhyans
Came in with issues , Shar was amazing.She took her time explained everything to me.shes amazing 5 star girl.
-
November 2021 by stephanie seaborn
Awesome People!!!
-
November 2021 by Brad Brown
Shar was great very patient and worked with us very well
-
November 2021 by Cam King
Carlos was extremely helpful! He set up my phone and was very informative. I highly recommend Cricket to anyone. I've never had a bad experience!
-
November 2021 by Terry Knight
The Cricket wireless store has went above and beyond for me. one of the best customer service teams ever! Will highly recommend
