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August 2023 by Jessica Jones
Consumer Credit Union in Johnson City is a bank that will meet all of your banking needs. The staff at the bank treats you like a top priority with a family feel. You couldn't ask for a better loan office staff. Rhianna helped us stay on track when we were uncertain where our financial road was taking us. She and all the staff are a blessing.
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November 2022 by Paul Robinson
Way back on August 25th I had an unauthorized withdrawal of $218 from my checking account which I immediately contacted the bank and reported it and reported it to the merchant the withdrawal was used for. On September 22nd the merchant sent me an email saying a chargeback had been sent to CCU to put the $218 back in my account, I've called about it at least 6 times and I get the same answer-It takes 60-90 days for it to appear in my account. Why should I have to wait 3 months???? As soon as the money is back in my account, God knows when that will be I'll be closing my account.
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January 2022 by Tyler Birchfield
Staff is friendly and a great company to work with.
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April 2021 by Raymond Birchfield
Staff is friendly and a great company to work with.
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March 2021 by David C
Have banked at ccu for years have my credit cards there and checking as well as other banks I went through the drive through today to withdraw my money from the bank to buy a car I was informed I could not withdraw that much and would need to come inside but could not with out a mask I do not wear masks as I am a free American citizen and was told it was not a big deal and was treated rudely ,it is a big deal to me essentially I was told without a mask i could not access my money ,i called the branch and was informed i could be segregated inside to receive my money i prefer to remove my holdings from this establishment as i have been treated rudely and feel after years of using this establishment I should not have been treated this way the United states have sadly become a rights subjective country ,and by the way the mask mandate has been lifted for this county I know my account is insignificant I know but principle should still stand for something . Discrimination In A free country over a mask is not acceptable to me and should be to no one.
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March 2021 by Mark
This use to be a great bank but the covid has made them throw common sense out the window. I don't understand why the lobby is still closed when everything else is open including other banks.
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April 2020 by Randy Dunn
I have done business with the Greeneville locations for 31 years. I am a used car dealer and could not make it back to my Greeneville locations so I stopped by the Johnson City branch. They put a hold on a cashier's check until April 1st. In thirty one years my Greeneville branch has never done that. I have personal accounts business accounts and investment accounts with consumer credit Union. I will not use their Johnson City branch again. That's just bad business to a loyal customer.
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November 2019 by Gail Charles
Everyone always had a friendly smile and would take that extra time to help you. I always feel welcome
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September 2018 by Jason Hicks
Friendly staff!!!!
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January 2018 by tyler brewster
Best credit union