-
December 2023 by Willow Grace Taylor
Ari was great! We switched from Metro and she helped us out.
-
November 2023 by Bri Dean
Horrible customer service!!!!!! Called into ask about promotion on 10/05/2023 the lady was hateful and extremely unfriendly. Was going to purchase the new iPhone through them but after the phone call I'll go to Walmart
-
June 2023 by David J “Dave” Hartsell
Great mobile service. Excellent customer service but some of their deals end up not being that good of deals.. But overall 4 stars
-
June 2023 by Juan Armengol
Every time you go there is closed
-
April 2023 by Hannah Turner
I had a five star experience when Daniel was helping me out, but only after I had a terrible experience with the person who helped me before.
-
April 2023 by Timothy Hopson
Went in yesterday to port over 2 numbers and get phones. Was charged $236 but never recieved phones and refused a refund. Be very weary of going into these stores. They are not actual boost stores but authorized agent stores. At the moment we are looking at placing fraudulent charges because they charged for services that as of yet have not been rendered.
-
February 2023 by Abigail Tittle
10/10 Don't recommend!!I recently switched and Boost's reception is horrible, the employees lie to make commission sales, and they tack on tons of fees when purchasing. An expected $150 instantly became $400! Not to mention the customer service. If you get lucky and the sales rep working isn't high, they probably still have no idea what they're trying to sell you!! I should have stayed with MetroPCS!!!
-
January 2023 by Breana Darlene hodge (Babygirl)
Worst customer service. And false advertising and so there getting sued
-
December 2022 by Sarah Harrington
I love boost mobile woth everything in me. But the store is suppose to open at 10 am and now it's 10:10 and it says they are open and I opened the door and it's still locked. You can't say you're open and not be open
-
October 2022 by Valerie Hodge
Always love coming in and paying my phone bill, their fast and great service, highly recommend
-
June 2022 by Miranda Merritt
Went to the store during hours and they weren't even open. People standing outside, next door said "they opened when ever they please".Inconvenience and no signs stating why they weren't open. Ended up going to the store on Roan street.
-
March 2022 by NewYork Guy
Though I'm from NY, I tend to frequently visit the east Tennessee region. I would like to express my appreciation and thanks to Hailey P. (Manager - Boostmobile) regarding my recent experience of purchasing of a new smartphone at a Boostmobile Store in east Tennessee. Hailey was very professional, courteous, knowledgeable, friendly and has a wonderful sense of humor too! (a personality trait we New Yorkers always appreciate). She answered all of my customer-related questions accordingly. Additionally, I would like to further thank Chris (Boostmobile - Elizabethton, TN) and Christian (Boostmobile - Johnson City, TN) of whom were also very professional and helpful with Boostmobile-related questions and products. Thank you all! Signed, 'New York'
-
March 2022 by Shannon Archer
Nothing good to say about this place or the company's Insurance company they let do there claims n insurance threw..avoid them at all cost and save yourself alot of time,money,stress and anguish..cause even with all that you still won't get anywhere with them..
-
December 2021 by Jeremy Gosnell
Great customer service. Employees do very well at fixing problems quickly and professionally. This is why I choose Boost over other carriers.
-
December 2021 by Anthony Damato
Joseph was amazing. He is always here when i need help! Tyvm boost mobile team!
