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February 2024 by Mirissa Walters
This store is a joke. Everytime I go here there is a problem. No one know what they are talking about, their system is always down, and they are always over charging me for something. My kids phone stopped working, but I told him we would just upgrade. I called around and was quoted, for this specific phone, 79 dollars. However when we got there the guy rushed us and had already added on a case and put on a screen protector we didn’t even ask for. The total went up to 199 dollars! How ridiculous. I will be calling around until something is done. This is absolutely unacceptable.
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January 2024 by Ghostrunner66
Great mgnt
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December 2023 by Marqueze Shivers
Great customer Service
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November 2023 by Brian C
N Roan St. Store in Johnson City doesnt open at 10am like it says. Waited till 10:15am .Black Nissan out front but nobody visible!
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November 2023 by Richard Plumadore Jr
I love the fact that the free plan will save us money and give my wife freedom again
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November 2023 by Mariea Hamilton
Very knowledgeable of the services. Rep very nice.
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September 2023 by Rhonda Siserir
Been in here two times. Once to check the prices and another to get the service. The people are very nice. The prices are awesome.
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September 2023 by sara bowman
Is this store even open? I have tried to call for 3 days now and nobody ever answers. After 8 years I guess it's time for a change.
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September 2023 by Hope Lewis
Close down one of my phones after just 2 months said it had scamming ppl yeah ok there a joke
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May 2023 by Marty Grindstaff
They have allways been helpful and very nice here
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March 2023 by William James
Don't expect a in & out trip, you will be waiting.
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February 2023 by Abigail Tittle
10/10 Don't recommend!!I recently switched and Boost's reception is horrible, the employees lie to make commission sales, and they tack on tons of fees when purchasing. An expected $150 instantly became $400! Not to mention the customer service. If you get lucky and the sales rep working isn't high, they probably still have no idea what they're trying to sell you!! I should have stayed with MetroPCS!!!
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November 2022 by Ben Bishop
Been a boost customer for 5 yrs after stopping in local store today to purchase a new phone as my old phone has started not holding a charge when i arrived at the store i was in a great mood walked in and was meet with the most hateful rude customer service i have ever had this young lady hates life and everything in it so after being rudely treated i just simply told the young lady thanks for helping me make a decision ive been thinking about for a long time which was switching to Verizon after todays visit im happy to say this will be my last and final day as a boost customer thqnks boost for helping me make the switch to much better service provider
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November 2022 by Keri Cox
Didn't even try to trouble shoot any issues that I had. Gave me 2 options. Either file an insurance claim or call Samsung. What kind of help is this from a so called customer service two
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June 2022 by Shanna Noel-Lewis
The Store personal was nice but the free phone that kept calling and messaging me to get before April due to 5 G network is a brand I would never buy it's is a $50 Phone and I had to stop using my Samsung I paid them $200 for because it's not compatible. My new phone they gave me stopped turning on 5 wks later during a time I needed due to was trying to get surgery set up doctor s called so much they where going to cancel me the day I got phone repaired going to change carriers as soon as I can
