-
June 2024 by Jess 5708
If I could give 0 stars I would! Horrible customer service. I requested help with finding a computer keyboard to fit my needs. The guy said okay I will get someone to help you. Went in the back and about 20 minutes later still no one showed up to help me so I just left. Not to mention that the employee acted like it was a huge ordeal to find help for me. I will not be back. I used to love going here but it's obvious customer service along with the rest of the company has gone downhill.
-
June 2024 by Momzah Mcdonald
Good selection
-
June 2024 by Lady Liberty
Helpful staff at Johnson City, TN.
-
June 2024 by Francine Radtka
Not sure why the bad reviews.
At least 10 associates asked if we needed help. Great selection and prices
-
June 2024 by Ken Cole
Bought two screen protectors about a year ago and told my wife to remind me to put the receipt in a safe place. The cashier said just give me your phone number and we will keep it on file for you. Fast forward one year, my screen protector cracked and they can't find my receipt on file. The girl behind the counter said they had no number on file for me. My life time warranty is no good and they won't do anything about it.NEVER Shop at best buy!
-
June 2024 by J. Murray
I highly recommend the headphone warrantee. They will replace them if broken.
-
June 2024 by Mark Parrott
Daniel was very helpful in my decision making when buying my new 65" tv. Best Buy is lucky to have him as an employee. He gave me the info and the confidence to make my pick of tv's. The store I visited is in Johnson City, Tn.
-
June 2024 by Tami
Very knowledgeable and great service!!
-
June 2024 by Zaria Williams
Came to pick up an item from the geek squad after it being prepared. After being politely told to go to geek squad for my pick up from the man at the front, I sat in the line waiting for over 15 minutes without anyone even saying “hello” “someone will be with you soon” or even asking what I needed. I had to walk up to someone and ask for help before being acknowledged. Terrible customer service!
-
June 2024 by Aaron Beverly
Very helpful informative.
-
June 2024 by Terri Keesee
Always willing to help me find what I am looking for
-
May 2024 by Darling Rodriguez
Poor attitude with staff
So mean I recommend find another best buy not this one never come back
-
May 2024 by Jeff Oliver
The salesman sold me an item that I later found out wouldn't work for my application. Had he been more knowledgeable about the products, I wouldn't have to drive over 1 hour each way to return it.
Plus, their return policy is a joke.
Best Buy has lost me as a customer.
-
May 2024 by James A Kyte Jr
This location, well it's the worst!!!! Nothing else I can say.
-
May 2024 by Toby stout
great place i just wish they had more PCs parts for building PCs
