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June 2024 by Walter Doolittle
Terrible place. Can't get a hold of them, making a simple request is the biggest deal for them. Not to mention the amount of disrespect they talk about their customers behind their back. I'd rather be insured by a guy living in a cardboard box.
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May 2024 by Mimi Fink
Tia Biles is our travel advisor and is great to work with.
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March 2024 by e franco
Waited for 2.5 hours for a tow. Saw many tow trucks go by. Are they boycotting AAA? What is the point of AAA if I can't rely on the tow service?
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March 2024 by Bryan C.
If you are booking a vacation through Johnson City office, I suggest giving yourself a lot of time. We have been waiting over a month for them to call us back after our initial meeting where we gave them the specifics of our European trip we want to take. They never answer our calls or return our emails either. We are about to give up on using them for this trip.
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March 2024 by John Barrett
We needed a Notary and 2 witnesses for a legal document. We went there and the people there took care of us quickly.
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February 2024 by Nicholas Sanders
Waited nearly 3.5 hrs and the tow truck I called for never arrived. I requested a tow at 7:30ish and at 11 still nothing. They said that the approximate time would be 9:08 and the atuomated line called me at 9:05 saying the driver should be arriving soon but I never saw anyone. I would not recommend AAA to my worst enemy!
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February 2024 by Lee
Great service
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February 2024 by Kate Bittick
Tia has been helping my family plan a trip and she is very knowledgeable, personable, and gets the job done.
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November 2023 by john langenbrunner
Since my retirement, my children take me on a trip every year. This year the destination was Germany. Our first appointment was in April for a trip in September with AAA. They said they were busy but made us think they were doing the trip. We heard nothing from them even after numerous phone calls. We last minute our trip ourselves.Im a 75 year old retired professional and have never been treated so badly. Stay away
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October 2023 by Darlene Young
Cecelia is a great travel agent!!!
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July 2023 by Liane Newcomb
Appreciate fast, courteous, professional service. Able to update and transfer AAA when moving in from another state. They offer a wide range of services.
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June 2023 by Kory Wiesner
Very nice parking lot! That's as close as I got. Lol
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June 2023 by Kathy Miller
Excellent assistance with our travel plans
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June 2023 by Andrew Wyatt
Crystal and JJ are the best.
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June 2023 by Richelle Elizabeth
Best place to go for a passport photo ever!!!
