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February 2024 by Gary Herrell
Gigi went in to her bordtella shot she was in and out in
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February 2024 by Kevan Ray
We just moved to the area with our two dogs. Took them both in for their first visit and were truly shocked by the incredibly inflated pricing at this vet.This was a standard annual visit for vaccines on two dogs. One of the dogs is of senior age and they recommend a blood panel.Total charges for the visit were over $800.Their previous vet in Knoxville would have been less than half the price, which left us confused and bewildered. This place is charging very high rates for drugs and processing. We will not be taking our animals back to this location.$110 to schedule an appt for being a new patient w/ two dogs.(We had to pay this as a deposit prior to the appt. It was refunded after the first visit was paid in full.)$213 for a senior blood panel. (WHOA!)$55/ea exam visit, $110 total just to get in the room.$304 for vaccines on each dog, ~$600 total. (WHOA!)Names and personal info removed from photo of receipt copy.(See attached once google approves the image.)While the staff were pleasant enough, I cannot recommend this business unless money is of no object to you. There are VASTLY cheaper options in the area with staff that are just as passionate and pleasant.TL;DR Shop around or at least ask for a full itemized quote before using this location.EDIT: The "much confusion" the business owner is referring to in their platitude-filled response is trying to downplay the deposit that was refunded on the visit's receipt. While it is important to make that distinction, and I will go back and edit the original post to reflect this, this does not change the fact we were still charged that hefty fee prior to ever setting foot in the door.
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February 2024 by B Musick
They take such good care of our pups here and know we love them like family...the easy cheese on the treatment table is a big hit with the littlest pup.
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February 2024 by Brian Lee
I always had a great experience with taking my dog and cat there. The vet and staff were always wonderful. However, I just called to make an appointment for my cat's annual. It now costs $209(!!) JUST for the exam. It use to be nowhere near this. I had heard that the office was bought out by some company. Wasn't sure, but it appears that's the case, and they apparently thought it was "necessary" to jack up the prices that much. Needless to say, I'm taking the pets to another vet now. 5 stars for the past service, minus another 3 for the ridiculous pricing now.
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February 2024 by Danny Branham
Great experience and will continue using there service.
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February 2024 by Sass Finck
Just a good group of folks who take great care of my pup!
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February 2024 by Angela Bunch
I took my fur baby Macy Mae to the vet yesterday. They were great with her. She got all her shots and other things she needed. I don't have anything bad to say. Everyone one was super friendly and the vet was very thorough and answered all my question. The only thing that I didn't like was their prices. They were quite a bit higher than I expected but my Macy Mae's has her needs taken care of.
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February 2024 by C Richardson
The vets are very knowledgeable and treated my dog perfectly.
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January 2024 by Sherri Zeitz
The staff is awesome. We always feel comfortable and understood. All questions are answered and our animals are treated so good. This is the best vet we've ever had. Definitely worth a try
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January 2024 by Mary Sharpe
Very thorough but very expensive.
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January 2024 by Rai Symington
The staff are always awesome. I love that they don't push you to buy stuff. My dog is better now and they don't do any procedure that it is not necessary. Dr. Andrew is great too. I bring both my dogs and my cat.
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November 2023 by Kathy Rudy
I am very pleased with Dr. Hannah and the staff. Brought both dogs and they were treated kindly by everyone . Dr. Hanna took lots of time and truly listened. I have found the right vet for us!! No more expensive than Chicago. It's just expensive to own two older dogs! Very happy I found Lakeway.
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November 2023 by Megan Miller
First time using this vet clinic, as I'm new to the area. She was just there for a routine visit and vaccinations. My dog, Iris, is a pitbull/boxer mix w/ anxiety and is dog selective and dog aggressive. They allowed me to keep her in my car till it was time to go back. She did not need muzzled and they allowed me to assist. I do have experience with animals so I am able to handle her. She did well and actually seemed to relax for the vet. It was overall a good experience for us both!
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November 2023 by Barbara H. Hale
Lakeway has helped me keep my 9 year old dog healthy. I think they are very thorough. I am satisfied they know what they are doing. My only negative comment is that the cost of vet care is very expensive these days.
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November 2023 by Janet Smith
They were wonderful made my baby girl feel so much better. Would recommend them to my family and friends