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“Our wait time to meet with an associate was less than 3 minutes. We have met with Mr. Lee Lankins and Mr. James Cubbage our last two visits. Both have been extremely helpful and prompt with needed information and guidance. I have been banking here for 24 years and never have had a bad experience.”
“Opened a new account. Associate explained everything very thoroughly while staying very personable. Kelly answered all my questions. She never once rushed our experience. She was very knowledgeable in her job and her ability to answer questions. Would definitely recommend this business.”
“Don't know why these others have such low rating for this bank, I have been with many other banks , in different areas and have experienced some problems. BUT NOT AT THIS BANK.
Some of you people need to take responsibility for your mistakes and not play it off like it was the banks fault.”
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“Love this bank , they help you out and the employees are respectful! Especially Dominique at the Knoxville branch ! She is delightful and deserves a huge salary increase !!”