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“These guys went over and above the call of duty for me today. I called for brake pads procured the location over the phone. A senior moment allowed me arrive at the wrong parts store. Purchase incorrect parts from an competitor what I realized my mistake I called the AutoZone store in Jefferson City explain what had happened and those guys brought me the correct parts. Amazing!”
“McKay and Damion were so helpful to me in my emergency! I had no idea what was happening with a loud squeaking noise and they gave me information to an inexpensive towing company and recommendations for my possible issue. My phone was dying and they even allowed me to charge my phone up some while I waited for the towing company. I felt very valued and cared for!!”
“They let me know what they could or couldn't do after making sure to check themselves and refered me to people who could help. Gold standard customer experience.”
“I know there tends to be quite a few negative reviews as a whole about Wal-Mart's Auto Care Centers, but over the years I have had my oil and tires changed on multiple vehicles with no issues. So this tends to make me think it's more the luck of the draw on the mechanic you get more than anything. Just remember even mechanics have bad days and are human just like all of us ?”
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“I went to Farris in Jefferson City yesterday after searching for a vehicle for a few months and I couldn’t be happier with my vehicle and the experience. Drew helped me and was very kind and thorough. They really make you feel like family while you’re there. I will definitely be back for my future vehicle needs.”