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September 2023 by Bev S.
Pathetic, 1 star for being consistent with for poor service, first delivery order I get someone else's groceries, next delivery order they bring to someone else's house and have to go back and get them, 3rd order for delivery I get expired chicken cutlets, this time I pick up my order , get home and 7 items are missing. You then have to go in circles to get someone on the phone and it's a problem they have to speak to you. Hope one day management sees there's a problem with so many complaints and bad reviews.
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September 2023 by Jimmie J.
I went to pick up my scheduled grocery delivery at Walmart on emporium Drive in Jackson Tennessee in April 2022. As I was approaching the grocery pick up area I felt a large thud collision with my driver's back portion of my truck. I looked to that area and saw a shopping cart bounce away from my truck and a Walmart employee wearing a Walmart vest about 15 ft away looking directly at me. I informed the store personnel who directed me to their complaint person who took a report and pictures of the damage to my nice truck. She said she would send the complaint in and I would hear within a few days from Walmart corporate. Walmart corporate did call but would not provide me with a copy of the video of the incident so I can prove to the police that their employee damaged my truck intentionally. Walmart corporate said since they could not tell how the damage occurred they would not pay to restore my truck. Walmart should be legally responsible for accidents but they are absolutely 100% responsible for intentional damage done by one of their criminal employees. I have audio recordings of those conversations to verify these statements.
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June 2023 by Kim K.
Ohhh the employees here are all rude the managers are all rude you can't asked for help because they don't know where anything is nothing but kids work here literally nothing but kids the only adults that work here are the managers and they act like the kids stuck up rude and nonchalant they make 14 dollars a hour to literally do nothing at all but walk around and listen to music and they are always upset and angry and annoyed as if we told them to apply for a job and the freezer food is always either freezer burned or old I don't get it
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June 2023 by Allison E.
After waiting at the jewelry department for 45 minutes & calling for a worker multiple times. A random worker finally admitted they don't even have a key for jewelry. So then after checking out our other items ( around $40) the lady at the door accuses us of stealing. DO NOT RECOMMEND
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May 2023 by Pamela H.
The bar for Walmart is already pretty low but when a cashier blatantly says she won't check you out because she's going on break in 8 minutes and we have too much stuff for her to check us out in 8 minutes there's nothing that'll make you want to leave your stuff and walk away more than that. But then she chooses out another person after we walked away. The other cashiers were just as bad. We had originally gotten in another line but he told us to go to this girls line and she said nope her lane is closed because her break was in 8 minutes. This girl was just standing there at her checkout lane with the light off waiting for break. And the other employees gave us lip about how we don't work there all day so they don't blame her for not checking us out. I have never seen such lazy, disrespectful, unprofessional employees at Walmart before this and that's saying something. So my advice, just go to Target!
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April 2023 by Tnt D.
This store is a mess!!!! very rude, leave you waiting for hours on pickup orders while the employees walk and look around on their phones. Walmart please understand most of us operate on a schedule and if you cannot accommodate the pick up orders don't take them all.
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November 2022 by Bethany S.
As a general rule, I only shop here when absolutely necessary. I usually do business with the Walmart in Milan or Humboldt even though they are a long drive. The north Jackson Walmart seems to have a huge problem with theft, shoplifting, and disturbances inside the store and hit-and-runs, collisions, and shady people in the parking lot. I've been there several times when shoplifters were caught. In fact it happened the last three times I was there. Our local news last night reported a shooting inside the store! Handicapped parking here is a joke. Spaces are there, but non-handicapped people use them. Rude and inconsiderate. The motorized shopping carts are In deplorable condition and are in disrepair. The batteries are usually dead. Maintenance on the store is non-existent.
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July 2022 by Sarah G.
We stayed the night at a nearby hotel. Ran in to get some bottled water and windshield washer fluid before hitting the road again. Loved that we were able to grab the needed items be on our way. We even gassed up at the Walmart/Sam's gas pumps out front. As for this store, we were able to find our items and a couple other things as well. Randomly, on the way to the auto area, I passed the Women's clothes and they had a pair of black mesh shorts in MY SIZE that my local Walmart NEVER has in stock. Grabbed those as well!! I don't recall noticing the store in disarray. Seemed pretty clean. My husband used the restroom here and he said they were ok. Not great but not terrible. We used the self checkouts and didn't have a wait. I don't mind ringing out myself. From the exterior, I wasn't expecting much. Maybe they're repainting soon??? Looked pretty ghetto.
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April 2022 by William H.
This is by far the filthiest Walmart I've ever been in. I unfortunately desperately had to use the restroom otherwise I would have walked out as soon as I entered. The restrooms have obviously NEVER been cleaned since the store was built. The sinks were so freaking dirty that I couldn't, shouldn't, wouldn't wash my hands there so no produce was purchased because I feared that employees washed in that filth!! SHAME ON MANAGEMENT because I read how many other posts experienced your revolting mess.
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March 2022 by Haylie P.
I mean, it's Walmart. It usually has what I need. I wish the crafts section was bigger like at other Walmarts. Also, the bathroom is usually dirty.
