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June 2024 by Sabrina S.
Not a luxurious visit, it is an assembly line. The first lady doing my nails talked on speaker phone to her child the whole time and then left. A male then showed up to did my toes but skipped the soak, pumice, and massage completely. Not once did he ask me what I wanted. By the time I realized he was skipping the only reason I get my feet done, I was too irritated to stop him. This is the third dime I have given these guys a chance and I won't be back a fourth.
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May 2024 by Michelle akines
Wish I could give zero stars! I was the first person there and of course I get seated way after other people then her prices are outrageous at least triple the amount of what I’m used to getting and I had to take my own nails off due to them not even attempting to try to take them off their selves just immediately having me soak when I know they were very easy to pop off so I took my nails off in five minutes in front of them and she had a attitude and took her time so I left it will never be back!
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April 2024 by Tammy Glenn
I had the worst experience with this place. She allow her staff that are not qualified to do nails and you should not have to pay the regular price. There's never the same staff if you go. She doesn't have her prices posted so it can be seen. She adds it in her head and you never know what she's charging you for. I told her what wanted. I chosed to have my nails a certain way. She told me that I would be dissatisfied I would come back complaining but if I asked to have my nails my way why would I complain. She very rude and argued with me because how I wanted my nails done. She never listens to her customers. You start out with one staff and ends with another staff. I would not recommend her service to anyone. If you're going to pay the money she charges than you should be able to chose your way without the attitude. I asked for marble with 2 colors she said that it should be 3 colors. When I said no she told me that she didn't want me to come back if I didn't like it. Ladies you can go to a hair school and get better treatment, great nails and lower prices. I give this place a ZERO period!!!!!
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April 2024 by Vonnie Miller
I am a regular customer of VIP Nails. I went on 3/12/24. The tech started on my nails and then disappeared. After about ten minutes I asked and was told he went to the other shop and would be back in a few minutes. After another 15 minutes I asked if someone else could finish my nails. Another tech finally finished them. VERY poor customer service! Charged an extra $3 for shorting the nails. NEVER going back!!!
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April 2024 by Shelby Rivers
Tracy rushed through my nails I shown her a picture and she did her own freestyle because she thought it looked better than what I shown her she clipped my cuticle too far down and I was bleeding and and was offered no cuticle oil and when I asked for some she splattered it on *fingers not nails… with an attitude no communication during whole process just attitude I basically paid $70 for attitude and shortie nails. She talked to a regular there the whole time doing my nails I won’t go again but I do hear all regulars like them not walk ins or by appointment.
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March 2024 by susan martin
Very nice people working there
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March 2024 by Kristy Gilyard
Was here visiting from Knoxville. Tracy was wonderful. I was so happy with my nails. The salon is clean, everyone was friendly. I will return in my next trip!!
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January 2024 by Nett G.
I was there a head of Xmas week I think she done ok on my nails ? but she told me she couldn't do like a picture of nail I want done. I pay $91.00
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December 2023 by Nikki Lovechocolate
I love Tracy she does nails sooooo good!!
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August 2023 by Colonda Comer
I love Mrs.Kem I followed her to VIP
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August 2023 by Lori Wade
Love the atmosphere and the family kindness. Traci always makes me feel beautiful
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August 2023 by Debra Jennings
Tracy is the best nail tech I know!
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July 2023 by Crista Dawn
My sister and I went there to get our nails done from my father's funeral we got our toes and our nails we paid $120 a piece I got no extravagant design no rhinestones no glitter... Just one color nail polish and in a small design on one finger that was it. So yes high price to pay for my nail polish to start bubbling and peeling the next morning when I took a shower they were gel nails never seen gel nails do that in my life and then I went to go pick up a box small box and my nail broke in half and then the next day which would make that two days after I got my nails done the other one breaks off granted they're still peeling.. go my sisters still look amazing and she got rhinestones and design and they're still beautiful
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June 2023 by Ethel Reeves
What a great atmosphere! The owner and the entire staff is wonderful good working people. My first time going here, and now I will be a regular customer.
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June 2023 by Jatia Bailey
Nice and classy everyone was respectful and my nails and toes for my graduation were beautiful ?
