Used Cars in Jackson, TN

“I found a truck online today and reached out to the dealership regarding a potential deal. I was connected with Stephen and he was great! This was the easiest car deal I’ve ever made. I had a trade in and Stephen arranged to have the truck delivered to my business and my trade driven back to Jackson which was about 2 hours away. Highly recommend this lot and my salesperson, Stephen.”

“Mark Logan made the process so easy. I was stressed because my car was disabled and so I really needed a vehicle but was totally unprepared. Mark helped me evaluate multiple options and eased my mind about leasing. A shout out to Terry in service for also delivering bad news gently and helping connect me with Mark.”

“I got my first vehicle from there and the process was effortless and seamlessly easy. They try their hardest to work with you to put you in the lastesr vehicle up to date. I got a 2018 Chevrolet Malibu and I absolutely LOVE IT. If you’re thinking about getting a car from here, don’t think.. go!”

“Had an extremely easy time purchasing my vehicle from them. I live an hour and a half away and everything was handled on the phone until I could come and see the truck. They were able to get me the best rate available and when I was ready to agree the paperwork stage was a breeze. 10 of 10 would purchase from them again. Hayden Bivens was who I worked with.”

“The process was pretty straightforward. No hiccups along the way. Sonya, the agent we dealt with onsite in Jackson was great! She laughed and joked right along with my niece and I. And so far I love my Lincoln Corsair. The two issues I did have:
1. They no longer deduct any fees I paid to have the vehicle moved - as in Chicago to Jackson- from the final cost of vehicle. ($250)
2. It took way too long to get new license plate- over a month. But when they did receive them I was out of town and it was not a problem to have them overnighted to an alternate location.”

“⭐⭐⭐⭐⭐

I had the pleasure of purchasing a vehicle from this outstanding used car dealership, and I can't speak highly enough of my experience. Not only did they have a fantastic selection of vehicles, but their staff was also incredibly knowledgeable and always willing to help.

What truly impressed me was their dedication to customer service. From the moment I stepped onto the lot, they made me feel valued and supported. They took the time to understand my needs and preferences, guiding me towards the perfect car for me.

Additionally, I was thrilled with their expertise in aftermarket car stereo systems. They went above and beyond to ensure that I got the best audio experience possible in my vehicle. Their attention to detail and willingness to customize the stereo system to my preferences truly exceeded my expectations.

Overall, I couldn't be happier with my experience at this dealership. Their commitment to customer satisfaction, combined with their expertise in aftermarket car stereo systems, makes them stand out from the rest. I highly recommend them to anyone in search of a quality used car and top-notch service.”

“I am picky and though I wanted something different I'm pleased at this moment. Me along with the staff had a good time communicating. I appreciate yall. Especially Mr.Greg because we spoke about the Lord.”

“I’ve bought a 2004 dodge Durango
In 2021 and still have it
Then bought a transverse
Bought a Nissan and now I have a 2014 town and country van
Highly recommended”

“Very easy to do business with high quality vehicles good financing in and out in less than an hour. All the salesman are wonderful stress free buying. Everyone should go there if you are in the market for a high quality car truck or SUV”

“Ive bought a few vehicle from Robert. They are truly caring and makes you feel like family. There are days that i just go out there and check on them. Im a car guy and Robert always takes time out to set and chat with me when im they. And his Beautiful Boss, always makes sure im well taken care of. So if you happen to stop in and check out some vehicles you may just see her in the back office reading her bible.”

“Small lot, but the cars they have are great! I fell in love with this Rav 4. Didn't think I would be able to get it but Stacey worked her magic and now it is mine! Stacey girl, you totally ROCK!”

“Mr Miller and RICO are amazing fellas. They got me into my 2018 Lincoln MKC and out of the parking lot around in 30 minutes. Didn’t feel rushed, and didn’t try to over sell me. Great experience ? 10-10 def would recommend and return.”

“They are very kind and understanding. They will work with you and help you get into something fast and reasonable. Any questions you have they are open with answers and answer them honestly.”

“Always a diamond in the ruff. I love shopping for my cars here. They are honest and you just can't beat the prices. Just bought my second car here. I still have the first on as well and it has been 3 years since.”

“Update ‼️Jamie has been a very big help. She’s showed concern and understanding about my situation. She has done everything to help me in my situation. With new management I can see everything turning around for the Jackson location.LONG REVIEW BUT READ ‼️The guy I had gotten me approved & set up my appointment wasn’t the guy I met (even though I had already become comfortable with him) ?I was given a list of cars in my price range to look at before my appointment (I was set on the Sonic). When I showed up for my appointment to test drive the Sonic, I was asked if I knew how to drive a stick shift (the pictures showed that it was an automatic) ?While walking the lot for other cars in my price range I proceeded to ask if I was still eligible for the “managers choice special” I was told that the guy that had gotten me approved had come from a different car lot and they sometimes us different wording (it says managers choice special on select cars, on the website) ?Picked a car and test drove it, the engine light was on ?but I pointed it out to my seller and he insured me that it was the gas tank but they got the light cleared before I left the lot (11/15/23).The next day the light came back on and I called to notify my seller, he gave me the number to the service dept, I called, no answer and I left a vm (11/16/23)Didn’t receive a call back so I called again that following day. Got ahold to someone and was set up for an appointment for that following Wednesday (11/17/23)In between time of my appointment my car started “stuttering” to the point I had to pull over and shut it off then cut it back on.Day before my appointment I took my car to autozone to have my light checked. Was told it was my ignition switch and a misfire. Got the paper from AutoZone and called back up to the service dept to let them know. Was told to bring the paper with me to my appointment (11/21/23)Day of my appointment I was told that it was the spark plugs & coils that would need to be replaced and I wouldn’t be charged because they were under warranty ?‍? BUT the misfire was because of the fuel injector and gasket which would be a $800 fix because it’s not covered under warranty ??‍♀️ (11/22/23)Saturday my car wouldn’t start AT ALL. I called into the service dept and let someone know. He apologized for my inconvenience and said he would check with someone Monday to see if they could have it towed to their shop for free. (11/25/23)My stepdad came down Sunday to give me a boost off and when he lifted my hood to put the plugs on he noticed that the wire to my battery was loose (it had been loose since the day I purchased the car) he tightened it up and my car started and the light went off ?? (11/26/23)Monday I received a call back from the service dept. I told him I got it started then he proceeded to ask me had I been driving it since my appointment because he didn’t know if someone told me but driving it while it has that misfire could make it worse…. I proceeded to tell him well yes I had been driving it cause I had to get back home and I door dash to get extra money. I was then told to drive it as minimum as possible… (11/27/23)(but this is my only means of transportation getting back and forth to work so what am I to do now when it’s time to make a payment?)”

“Really great guy!! I’ve had bad experiences when it comes to car lots but he helped me so much with my car situation , won’t be getting a car from anyone else except him!!!”

“Hey, if you wonder about some of the bad comments here its because of another car dealer ship That was called f&r auto sales. An employee in 2015 was very disrespectful to a deliveryguy because of 7$. The whole conversation got recorded and the Video went viral now. The problem is that the subtitles in the video are above the name of the car dealership so you can read F&B Auto Sales instead of F&R. For those who care: the dealership got shut down and the delivery guy got raised a lot of Money. Greetings from germany”

“I bought a car from here and have owned the car for almost 3 years with no mechanical issues. The staff is wonderful here. They will go out of there way to provide excellent service. Ms Vicky and Ms. Ladana are the nicest ladies you will ever meet!!! Definitely recommend this dealership.”