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November 2023 by Ward Baughman
They still cut off my wifi so I have to go through the store to get it back on,
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November 2023 by Ken Julian
Very professional & helpful staff.
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November 2023 by Steven Papich
We needed to go to a different location our local one cloed. This was in humboldt, it's a corporate store, great staff, knowledgeable, friendly, and had inventory. It was well worth the drive. You will be pleased!
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September 2023 by Kate S
Literally 20 years with the same service provider and they finally ticked me off. I'd endured three days of their rude and dismissive behavior while trying to activate a phone via offshore tech support so I fired them.I went looking on Google for cellular providers with a brick and mortar storefront in our area and after reading reviews and chose TMobile.Switching over for us wasn't a simple thing to do. We had a phone that wouldn't cooperate and Straight Talk made everything as difficult as humanly possible.It took over five hours of phone calls and troubleshooting but the folks at TMobile got us switched over.I don't have the words to express how impressed I am with their customer service team. Each and every one of them deserves the highest praise possible.They were professional, yet friendly. Patience... SO much patience. I never saw a sign of frustration from anyone.Knowledge, they know their product and their technical skills were beyond impressive.South Jackson TMobile, I salute you for a job well done and outstanding customer service.
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September 2023 by Janie Noles
Great phone and Customer service, I highly recommend T-mobile. 10+ Rating, Thanks T-mobile
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August 2023 by jmizell1966
Very helpful and professional
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March 2023 by Ms M
Time well spent to switch from Verizon to T-Mobile! It takes a while especially when you show up close to closing time but Cam and his team member patiently answered my questions and finally hooked me up with a new account!!Maintain this outstanding customer service and your store will be the #1 store in Jackson TN!Thank you!