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September 2024 by Tina Guerriero
I trust the mechanics to work on my truck. They are honest and very accomodating
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September 2024 by Bill Lewis
Dustin was the perfect salesman for me. He listened to what I wanted to do and made it happen. The man in finance was also very helpful. All in all my experience with the team at Serra was outstanding. This was our second vehicle purchased from them, and they have earned customers for life!
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September 2024 by Tiffany Browning
We worked with Bryan Borders. We were there all day and drove several different vehicles. I was apprehensive about car shopping because we have dealt with some really pushy salespeople in the past. Bryan was great to work with. He was knowledgeable about every vehicle we drove. I definitely recommend him if you are going there to shop for a vehicle. Our whole experience from start to finish was top notch.
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September 2024 by Heather Fetters
My salesman David White was very patient and helped me find just the right vehicle I wanted with no pressure, which I really appreciated! He was great at helping me get just what I wanted and made my car-buying experience as easy as possible! A+ experience!
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September 2024 by Melissa Frank
Jameson Diamond was our salesperson. He was very informative about answering questions on our 2024 Kia Telluride. I would recommend purchasing a vehicle from Serra of Jackson, Tn!
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September 2024 by Elizabeth Burse
Wonderful experience easy and painless!
Got approved within 30 mins and was driving our new 2025 kia carnival off the lpt within two hours
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September 2024 by Molly Hood
Had a great experience!! Austin and Tyler took excellent care of us. Thanks so much! Will definitely do business with them again.
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September 2024 by Robert
Excellent service with no pressure . Salesman very professional.
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August 2024 by Michael Dickson
they were very friendly helpful :)
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August 2024 by Eric Tate
Great people
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August 2024 by Barbara Minter
Friendly and Fast service on a full oil change and tires rotation
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August 2024 by shannon vawter
Dustin and Brad were wonderful! I have never had a better car buying experience!
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August 2024 by Darrell Collins
Great place to buy a vehicle, I found the deal on a vehicle I wanted online, sent a inquiry to make sure it was still available, Mark Talkington replied that it was, after a couple of emails verifying the deal I was looking for I went to the dealership, got there the vehicle was already pulled to the front waiting for me went on a test drive including the highway which allowed me to see how it handled while Mark went over some of the features of the vehicle, when we got back Mark asked if I thought the vehicle was right for me, we went in and started the paperwork, the whole process from pulling on the lot to driving away in my new vehicle was about 2 hours, Mark Talkington and Johnathan Cox made the whole process as smooth and easy as possible never any pressure to buy anything extra (yes they did offer extras and add ons, that is part of their job) overall a great buying experience and was well worth the drive to Jackson, when I need another vehicle Serra will be at the top of my list of places to look!
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August 2024 by dom mosley
i had an oil change scheduled for the 19th of august, at 930.am. i arrived inside the establish at 925 am. i stood for 5complete min without being acknowledged with a hello/ or can i help you. 3 of the employees looked but still didn't say anything.. i left an went inside the lobby for cple min. but eventually i left. kinda appalled on how i was ignored.. i got into my car and made appointment at anither dealership. i just wanted to express my review. cameras dont lie.
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August 2024 by James Judge
GOOD. Process is long but they were a lot of help especially Dave White
