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June 2024 by Marisa Casteel
Kristen that works here is the most responsive and sweetest person ever. She goes above and beyond to take care of clients. Thankful for people like her because they are few and far between anymore.
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March 2024 by Christine Barnett
A girl named Kristen wasn’t very much help. She was helpful as long as she was selling the $1500 hearing aids but when I ask about the cheaper ones she said oh you just purchased them You get nothing else have a nice day, not very professional
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April 2023 by Natalie W.
Since the pandemic changed everything and it's not as it was anywhere these people do a good job! I think you have to take into account the situation that people face there, both employees and shoppers. It's always busy, everyone is always in a hurry, impatient and think they have to be helped immediately, every business is understaffed and usually staff is overworked. That being said I have always been treated with kindness when being kind, I have shopped for my job sometimes 3 times a week and usually require special assistance in different departments, because I needed something extra and they always help me if at all possible. From the meat department to the stocking guys looking for extra burners for catering dishes because it showed a case on the computer but not the floor. The people in the frozen foods section joke with me and get me to laughing some days when I don't remember to smile and I mean sometimes I need the laugh desperately! I've been there and had frozen food help me get something in dry goods and I have seen the meat department guy helping everywhere always with a smile and greeting, the cashiers and front of store have taken harsh words and bad attitudes from people talking to them about things that they have no control over and kept going. Yes there are some slackers as there is everywhere, if you don't see an employee and you see someone that needs something then help them if you can because that's the way it used to be, does anyone remember that? If I see you and you need something from the shelf and you are struggling then I'm going to help, if I hear you say you need ____ and you don't see it I will tell you where I saw it. And if you help me I'm going to say thank you because we all used to do that. Thanks Sam's for pushing through a rough time in the world and having helpful people there everyday. They help me out so much! My only negative is sometimes I need gas before the pumps are open with the store and I wish they would open them at the pump 24/7 with a Sam's card, or Walmart+. If you look for negative things you will see negative but let's try smiling and finding positive ones too, the hard work that is done deserves acknowledgment too!
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February 2023 by Bev S.
No customer serviceNo one helps, just brushed off to another personYou can never speak to a manager Better off going to AldisThere you are greeted and stopped just to see if you can be helped. If you order home delivery make sure you have a week of food to last you , you might get your delivery in a week. They take no responsibility when you do not get your order the delivery is from a third party, advised to call corporate office, when you call corporate you get someone from out of state, then your put on hold for 34 minutes by a supervisor and he never comes back. As of today still no delivery but charges are pending on my card . despicable and unprofessional way to operate a business and treat customers.
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July 2022 by Sarah G.
Gas... $4.29/gallon. And this is Sam's club price. Ugh. Goad to be able to fill up before hitting the road but gosh.
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September 2021 by Rita Hartman
You allow an A T&T retail business in your store that hustles people to change to them and promises discounts that I haven’t received and wont answer the phone when you call. The other AT&T stores wont help you because you signed up thru a retailer. Matthew Brown was the employee who did this to me.
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August 2021 by Betty Dantzler Dantzler
a very good store to shop and save
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April 2021 by Beth H.
Sam's has everything you would need.I wish they would bring back the frozen Teriyaki frozen chicken breast .I go at least once a week .
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January 2021 by Jeff M.
Scan and Go is awesome! Haven't been a club member for a number of years. Found a deal to join again, so we did. The biggest issue I always had with Sam's Club were the lines to check out (even with self checkout). But...The their Scan and Go capability makes shopping there a pleasure. Scan the items on your phone as you go, then swipe to easily pay on your phone and show the resulting receipt at the door. No lines! Easy and fast!One disappointment: Icee's at the cafe are now sold only in small cups, and not the usual sized drink cups. A big frozen coke was always a nice treat upon leaving. Well I guess we can't have everything...
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November 2020 by Pam Mask
very busy, really needed more registers open
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July 2020 by Jae Fraser
Always fun. usually a 200.00 trip but we love pizza
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May 2020 by Jeffery Anthony
Outstanding Service and the cleanest store I have ever been in!
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March 2020 by Sonya S. Tucker- Myers
Good selection and prices. Everyone always willing to assist the me. I love the Chicken Alfredo and the Enchilada. Rotisserie Chickens are delicious and pricesd well. You can't beat it. DELICIOUS
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January 2020 by Wayne Aaron
The staff is always friendly and helpful. My wife and considers most of the staff extended family. Especially Isaiah.
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December 2019 by Nana Holmes
We had ordered our tires. Went in for them to be put on. The gentleman that installed them did a wonderful job. But...they had 1 person working in the back. It took 1 3/4 hours. Which should of taken an hour if they had 2 people working on it. Talked to a person in charge of tire departme. First she asked was he working all the time? Was he slow? I said he was just fine not his fault. I said the last time I knew for safety you are suppose to have 2 people working back their.
