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February 2024 by William A.
New management and communication. The right hand has no idea what the left hand is doing. Tried to bug a close out and no one at the register knew how to sell it to. Service desk couldn't either. They had no phone number to contact a manger nor was there one on site. Worst store in the company.
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February 2024 by Nurse HB
Middle of Saturday afternoon and no buggies available!!!!...obviously no employees being sent outside to collect any..ridiculous!
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February 2024 by Joshua Rose
It's an awesome place to stock up and was so much better than the Walmart next door.The cost savings is the major selling point.For the first time today I used the scanning go, and I just wonder why so many other places don't use that particular service.
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February 2024 by TRACI LOWE
Pickup has now become an inconvenience. You pick a time and wait at least an hour! They have 7am pickup and no one even comes in until 8:00. Then when you complain, they get an attitude and tell you they don’t have anyone to work. Then quit offering pickup!
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January 2024 by Pat Fisher
Shopping was a good experience. I found everything I needed, and checkout was efficient .
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January 2024 by Lisa Simi
Stood in line for 20 minutes to try and get a membership. One girl at the counter. Walked away used bathroom. Dirty bathrooms. Left. As much $ as the company makes , you would think there would be more customer service. I'll drive twice as far and keep my Costco
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January 2024 by Alexandria Rice
Scan & Go makes shopping much faster. No standing in line.
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January 2024 by Mattie Taylor
The lady that did my pickup order at approximately 8:15 this morning was ungodly rude. Her name is Ashley I believe. Not only did she throw stuff into my car she broke things in my backseat by doing so. Do better
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January 2024 by Tim Beasley
Nice layout of the facility. Made it easier to browse than our local Sam's.
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January 2024 by B McClain
Love it!!!
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January 2024 by Michael Crumlich
Great prices and great quality in products
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January 2024 by June Hitchens
If I want to buy in quantity ordinary household items I use regularly, Sam's is the place to go. Sam's caters to businesses, but it doesn't matter that I am just a housewife shopping for a single household. Plus I get to save money by buying in bulk ordinary domestic things to last me for months instead of weeks.There are plenty of things here that you just cannot get anywhere else without a 2-hour drive. I always treat the staff like regular people and they are very pleasant and responsive.Plus, sometimes, but not often for me personally, Sam's offers clothing that I find is a good fit and can wear often. That's a side benefit.
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January 2024 by Jana Hodge
Love SAMS!! NOTHING BAD TOO DAY!
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January 2024 by Jody W.
I've always been a big fan of Sam's Club until today. My orders were not ready in the time frame I was given to pick up. When the first order FINALLY came out, the girl THREW my first order in my back seat. I walked into the store and asked to see a manager. After 20 minutes of waiting, I gave up on the manager appearing. After another half hour of waiting, the same girl brought out the second order and didn't even speak to us. I will do my shopping elsewhere due to the rudeness we had to deal with. So unless you want to wait an extra hour for your order, go elsewhere. Zero customer service, rudeness, and a basic feeling that no one gives a rip is all this Sam's has to offer.
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December 2023 by slim Mattox
A great place to shop friendly employees clean restrooms and a great variety of merchandise
