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April 2024 by Natalie Harvison
Mayra is the best !!!! She very professional and she definitely cares about the customers!!!!
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April 2024 by jashauntii downey
Mayra was very helpful and sweet. I would recommend her to anyone who would want to buy a car from here.
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April 2024 by Vickie Inmon
Great service and a great price on my Toyota. Philipe was one of the nicest sales people I have ever worked with. I will definitely recommend to others.
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April 2024 by Official Hotboy E'Streetz
They took great care of me. Ask for Josh... Tell him I sent you.
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March 2024 by Tia Copeland
Mayra she has great customer services and she stand on big business ??
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March 2024 by Michelle Jernigan
I felt amazing she helped me so much I love her
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March 2024 by Lillian Gatson
These cars are terrible! The owner Jamie and his team promotes a racist environment. Interest rates are extremely high. Do yourself justice and don’t waste your time.
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March 2024 by Meagan Harper
They do not communicate very well and over charge customers on their cars I won’t recommend no one to them I will never go back to them I was over charged way to much the price of the car I got I could of went and a brand new car make sure yall check the total amount before signing any paperwork also make sure to buy the gap insurance also or you will be screwed big time I also got told I could get in anything with 500 down that was a lie and I got in a car wreck and it wasn’t my fault got told two days ago I could come up there and get in another vehicle with nothing down and that was a lie…
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February 2024 by Christie Criswell
This is by far the worst place possible. They put us in a car that immediately needed a belt, a car that can’t be fully insured because it’s on the national theft list. No way they didn’t know this. They sell me their “collateral” insurance to cover the vehicle only for $200 a month. As soon as I can get out from under this vehicle, I will!!! My niece had a terrible experience with the place also.
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February 2024 by David Lester
These guys are an absolute ripoff with their prices. Stay far away.
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February 2024 by Mr. Memphis
Great work
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December 2023 by Oneshia Mclilly
Update ‼️Jamie has been a very big help. She’s showed concern and understanding about my situation. She has done everything to help me in my situation. With new management I can see everything turning around for the Jackson location.LONG REVIEW BUT READ ‼️The guy I had gotten me approved & set up my appointment wasn’t the guy I met (even though I had already become comfortable with him) ?I was given a list of cars in my price range to look at before my appointment (I was set on the Sonic). When I showed up for my appointment to test drive the Sonic, I was asked if I knew how to drive a stick shift (the pictures showed that it was an automatic) ?While walking the lot for other cars in my price range I proceeded to ask if I was still eligible for the “managers choice special” I was told that the guy that had gotten me approved had come from a different car lot and they sometimes us different wording (it says managers choice special on select cars, on the website) ?Picked a car and test drove it, the engine light was on ?but I pointed it out to my seller and he insured me that it was the gas tank but they got the light cleared before I left the lot (11/15/23).The next day the light came back on and I called to notify my seller, he gave me the number to the service dept, I called, no answer and I left a vm (11/16/23)Didn’t receive a call back so I called again that following day. Got ahold to someone and was set up for an appointment for that following Wednesday (11/17/23)In between time of my appointment my car started “stuttering” to the point I had to pull over and shut it off then cut it back on.Day before my appointment I took my car to autozone to have my light checked. Was told it was my ignition switch and a misfire. Got the paper from AutoZone and called back up to the service dept to let them know. Was told to bring the paper with me to my appointment (11/21/23)Day of my appointment I was told that it was the spark plugs & coils that would need to be replaced and I wouldn’t be charged because they were under warranty ?? BUT the misfire was because of the fuel injector and gasket which would be a $800 fix because it’s not covered under warranty ??♀️ (11/22/23)Saturday my car wouldn’t start AT ALL. I called into the service dept and let someone know. He apologized for my inconvenience and said he would check with someone Monday to see if they could have it towed to their shop for free. (11/25/23)My stepdad came down Sunday to give me a boost off and when he lifted my hood to put the plugs on he noticed that the wire to my battery was loose (it had been loose since the day I purchased the car) he tightened it up and my car started and the light went off ?? (11/26/23)Monday I received a call back from the service dept. I told him I got it started then he proceeded to ask me had I been driving it since my appointment because he didn’t know if someone told me but driving it while it has that misfire could make it worse…. I proceeded to tell him well yes I had been driving it cause I had to get back home and I door dash to get extra money. I was then told to drive it as minimum as possible… (11/27/23)(but this is my only means of transportation getting back and forth to work so what am I to do now when it’s time to make a payment?)
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December 2023 by QyAndreya Antonice
Everyone in here was VERY nice to me . Ivory and Jamie were the most helpful. Joslynn and I did a test drive and we had a nice conversation and laughs . I definitely recommend!
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December 2023 by Andrew Watson
New management team is awesome. Jamie the sales manager is very helpful and understanding. I was able to get two nice reliable vehicles at the Jackson Tn location.
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October 2023 by Ashley Garcia
If you are looking for a great customer service this is the place. As soon as I filled out my application 5 minutes later I received a call from Cidalia. I was approved to buy my vehicle in an hour. Very happy with my choice can't wait to come again.
