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March 2024 by Alex Shirah
This pilot does not have food out after 8pm until 6am bo hot coffee and cold showers stay away. Night clerk is very grumpy and unwilling to do anything for truckers coming through.
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February 2024 by Uros Jovanovic
Rude staff
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February 2024 by Jesus Gonzalez
Not recommended, bad attitude
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February 2024 by Blake Weinberg
Everything you need!! I highly recommend stopping here!!???
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February 2024 by Robert Sims
Nice and clean
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February 2024 by Вова Білий
No sauces and the chicken is very dry
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February 2024 by Vicky Multani
Very rude night shift staff
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January 2024 by F Cicero
12/29/23 7:40pm sign on door NO SHOWERS
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January 2024 by Amy Louise Allison
I have got to say that Miss Debbie that works over in the coffee area in the mornings is very helpful and sweet and friendly to the customers! She is absolutely a breath of fresh air in this place! If it weren't for her, you might not have got five stars from this reviewer!
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January 2024 by arihana woods
The over night shift ladies have excellent customer service verses the 1st and 2nd Shift here. Sijorney and Tenassa are Awesome. They both know how to Greet and Treat a customer even in the middle of the night 3rd shift to be exact. The other young lady Chevy and Jake are also Good at Great Customer Satisfaction! That speaks a lot about a company that have good customer care on midnight shift. The lady in Cinnabon in the mornings Debbie has a very nice personality and is always thanking you for coming in.One issue here there were several Stragglers that seem to be camping out on Pilot Parking lot! I am only concerned with this due to the fact there are mostly Females that works there! There were several abandoned trucks and vehicles with windows covered up in the back lot. This could be a great place for stopping in and grabbing food and fuel however there should be some type of security enforcing the No Loitering issue. It brings a good business down in the long run. ‘This raises questions of being safe here while we are doing business you would think!!!
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December 2023 by Patricia Smith
I was absolutely taken aback by the extreme enthusiasm that this store displayed to me at 3am. Both Tenassa and Sigourney were very cheerful and immediately met me with big smiles and a very believable “welcome in!” They were very knowledgeable of the various prices and deals on cigarettes. They took the time to explain the various discounts and even took the time to ring in my carton by the pack special that was offered and didn’t even hesitate. These two ladies are a breath of fresh air!! There needs to be more people like Tenassa and Sigourney in this world! At least I know when I come to see them again I will get the same stellar customer service and smiles! Thank you, ladies! Give them each a raise, please! They are equally deserving of it.
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December 2023 by Jennifer West
Truck driver: A decent Pilot. Close to my house, so I'm biased with the convenience. Clean, offers a few food items, and has a particularly good Denny's next door. Usually able to find parking until around 6 pm on weekdays.
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December 2023 by Justin Stone
The truck parking lot has a terrible design, the amount of space you have to pull out of your parking spot isn't enough to clear your tandems if you're pulling a 53ft trailer. It's not impossible but your mirrors are at a higher risk of being taken off or worse. I would avoid this place if you're an owner operator.
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December 2023 by Latika Patrick
There were issues but the stars come from the service.I came to shut down and get a shower , was told there was no hot water. I asked could I still get the shower room because I at least just wanted to get my skin care routine done. The lady manager had no issues with it. Still offered me towels. When I got inside, she said she thinks it’s a little warm right now if I want to try but no guarantees. It was kinda hot. Lasted just long enough lol. Went inside Denny’s, server was on break for 30 minutes and the two cooks Thomas and Pete handled the customers with care and food was great. This is a prime example of things out of your control happening but you still be a great person ! I understand issues come but a lot of people wouldn’t be this nice during these moments. Will be back !
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December 2023 by Ososgirl Lopez
People seem nice but don't expect to get any laundry done here. There are two washing machines but one is out of order and the other one sounds like it is going out of order yet they have four dryers, makes no sense...
