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January 2024 by Taylor Perry
I should preface this by saying I've never posted a review in my life, but my experience with Perkins was too good not to share...over the past week, I worked with Stephen and Sean from the Jackson dealership. Both were phenomenal to work with. Not pushy at all, and give the vibe that they genuinely want to find the perfect vehicle for your needs. I was given a fair price for my trade and the new vehicle. They fought between banks to get me the best interest rate available, and made two separate trips to my house because of a paperwork error. These guys will go above and beyond for you. By far the best car buying experience I've ever had, and will only buy from them in the future!!!! Thanks again guys!
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January 2024 by Jenny Kiehl
I cannot say how happy I am that I dealt with Sean at Perkins Motor Plex. I literally had the BEST car buying experience EVER! Seriously, it couldn’t have been easier or more positive, and those are not always two words you associate with buying a car. Sean made the entire process effortless and joyful. And, the entire time I felt like he was on my side working for me.I absolutely couldn’t be happier!!!
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January 2024 by Ellen Baxter
We purchased a gorgeous 2014 Porsche Panamera with Jacob, our third vehicle purchase there in 3 years. We love working with Perkins and find it an easy buying experience and will continue to purchase our vehicles there.
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January 2024 by Seth Tunnell
Perkins was my last stop on a whirlwind week of truck shopping but should have been my first. Jacob couldn't help enough. Found the truck in Paducah, figured the price out. Had the salesman in Paducah send me a 6 min video of the truck. JT finished the process up the following morning. When a driver wasn't available in Jackson, they sent someone to KY to bring the truck back. JT was extremely helpful and gave me regular updates. Truck was as advertised and wrapped up the purchase this afternoon. In a world of headaches at dealerships, Perkins is a no-nonsense relief. Their salesman make salary only and are happy to help you find the right vehicle. Big shout out to Jacob and JT for getting a great deal done and quick. Perkins should be your first stop when looking for a car hands down!
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January 2024 by Clint Price
I was looking for an SUV in the Jackson Area and reached out to the Perkins Team. Stephen was open and honest about the value of my trade and allowed me the opportunity to test drive the vehicle for as long as I wanted. Stephen was able to secure exceptional financing for the vehicle that I wanted, and helped me get an extended warranty that was over-and-above what I thought was possible.Working with Natalie on the paperwork and she discovered that there was a discrepancy between the warranty that I was offered versus what was being provided, and she was able to work with the warranty provider and secure the offered warranty, even though it is not typically offered on a vehicle with higher mileage.The way that I was handled by the team has made me a Perkins Customer for life!
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January 2024 by Stewart Ditto
Jacob was very great to work with. I’ve never had such an easy car buying experience. They brought the vehicle to us and made the paperwork and trade in very simple.
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December 2023 by Clay Williams
I dealt with Stephen Diamond today at Perkins MotorPlex in Jackson, TN. I found the hunting truck I have been looking for (for weeks) this morning on their website. The truck was in Paducah, KY. I told him what vehicle I had to trade in and what my "out the door" price point was over the phone. The truck was delivered to Jackson, TN from Paducah, KY in a matter of hours. Got the deal done $2,000 below my price point within 45 minutes of me arriving at the dealership. 100% great experience for a vehicle trade/buy. Stephen will be my first phone call the next time I need a used vehicle. Top Notch Service!
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November 2023 by tawain speights
They made my first online car shopping experience easy. They worked with me patiently and took care of any questions or concerns. I would totally recommend Perkins Motor Plex. Silas you were great ??
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November 2023 by Kevin Galyon
Spent weeks looking at cars and going to dealership after dealership the farthest was almost 100 miles away. What has happened to the auto dealership industry they all want to sell a car but the humanity is gone they are like greedy robots.Found Perkins Auto Plex by chance and they had the Pacifica van that my wife wanted.Jacob, JT, Steven and Natalie made buying the car fun again. They answered all our questions and pulled the car around front for us and made the paperwork a breeze. They even interacted with and made my 3 year old grandson happy with sitting and waiting for us to get done.Now the bad, the first night the check engine light came on and we contacted Jacob and told him. Now the Great he Simply said we have you covered just take it to the shop and find out what the problem is and we will fix it that’s why we give the warranty when you buy a vehicle from us. Took it to Dodge and presto it is fixed.I hope they are around a long time as they have my business from now on. A big Thanks to the guys and Natalie keep up the good work
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October 2023 by Brynn Crady
Mama’s got a new whip! Easiest dealership to work with. Super straight forward solid Christian guys there. They provided wonderful hospitality to my family while we were handling everything! Wonderful experience and couldn’t ask for more! Thanks JT!!!
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October 2023 by Courtney Bryant
I just got my new ride! They were honestly the easiest dealership to work with! They were beyond helpful! Natalie was awesome and answered all my questions! Shawn was quick to get my car from a different lot here to Jackson! Jt was awesome as well! I can’t speak anymore highly of the group of individuals there! I didn’t feel pressured to purchase or anything I was in and out with my new car! Hands down will buy from them again!
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September 2023 by Khary Love
Jacob is the best! I called him on a Monday to set up a meeting that Tuesday about a specific car, and he was already waiting outside when I arrived. Upon arrival, he had the car I picked ready to go, I took it for a test drive within 5 minutes of meeting Jacob. Everything went really smooth, I was barely in there an hour honestly. I had no idea buying a car could be that easy or fast, and I’m absolutely loving my new car. Thanks again Jacob, you’re the man!
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September 2023 by Kayla Lee
Have bought 3 cars from Perkins. Great experience every time! Staff is amazing and very kind. Jt and Jacob were very patient and helpful when I was trying to decide on my vehicle. Highly recommend Perkins Motor Plex
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August 2023 by Alexander Harp
Jacob Calhoun was extremely helpful! He was very kind to me and very accommodating. I will be going back to Perkins for all my future cars! They take great care of their customers that is for sure!
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August 2023 by Clay McCluggage
It is easy to walk into a car dealership prepared to have a negative experience. Shopping for a vehicle and completing a purchase with Perkins Motor Plex was a pleasure for me. I worked with Sean who was communicated well and ultimately followed through on all he said he would do. Thank you Sean and Perkins for making my experience a positive one from beginning to end.
