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May 2024 by LaCree Taylor
It’s hit and miss with them. I ordered food from them. They rang the doorbell and left my food outside. I went to go get it and half of my order was not there. I called the store and told them what happened. I was told that that driver was unable to come back and get the rest of my order because he had too many orders but they said I can have a store credit. I called and try to use it today and I was told that because my order was already dispatched I can’t use it. I told them I can make a separate order and they told me no. I just hung up the phone.
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May 2024 by alexa campbell
This is the worse I have ever seen my food. Cheese bread is so dry on the left side like someone forgot the cheese on the other side. And the pizza would have been nice to to even and cut right I can't eat pork or red meats.On Fri, May 3, 2024, 3:50
Kid-friendliness: Pepperoni/cheese
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March 2024 by Joey Kail
If they would pay attention to your order details would be good. You specify no onions they double it.Two bad experiences over the past 2 yearsOnce everything was coldOnce out extra onions when I ask for noneGetting worse in my opinion
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February 2024 by Michael Beaumont
The General Manager "D" is amazing and very friendly! Her staff does very well at keeping up with the high demand of the store! Keep up the great work!
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February 2024 by Andrew W.
Junk ass service, they hacked the pizza to death instead of remaking it. Absolutely ridiculous.
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December 2023 by Abbie S.
Just had my pizza delivered, lady rang my door bell ( when ordered I said we have dogs) this chick decides to slam my head in my front door because my dogs were barking! Also note my dogs were locked up because we knew a delivery was coming! Never again!
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December 2023 by Karen Wilkes
Staff is courteous, pizza is always delicious, cooked to order and delivered before estimated delivery
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November 2023 by Jose Jones
The restaurant was clean. The staff was super nice and friendly. The only issue I had was waiting additional 25 minutes than quoted on app. I actually understand considering it is Friday night. I can say that the food came out perfect and hot which is all anybody can ask for. I wanted to give a good review for execution on good hot food. Thank you to this team tonight.
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October 2023 by John Thomas
Done with Papa John's. I ordered online, waited about 10 minutes then drove to pickup (another 20 minutes). Was told by an employee that it'd be another 20-30 minutes as they were busy. So I waited in the parking lot and went in 30 minutes later. Still not done but did get it about 5 minutes or waiting. Got home and NO TOPPINGS on the pizza. It was limp like it was way undercooked. I ate one bite and threw the rest away. I sent a message to customer service and never got a response. So if they reply to this saying to contact them- I already have with no results. Im done with this sham of a pizza place.
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August 2023 by Kelly W.
Update: almost 2 hrs later and the pizza and breadsticks arrived with zero dipping sauce for the breadsticks and I paid for 4 extra dipping sauces that didn't get delivered plus I ordered extra sauce on the pizza and it had less than normal amount of sauce. Service is terrible!!!!! I have asked for the district manager to contact me but when I did the store hung up on me. I was suppose to have a pizza delivered and as of right now it is still not delivered and now my order is not even showing up on the app. I have asked for a refund but have not received that either. So I guess I'm out 45.00 (including tip) that I paid for on the app. Sounds like they need to clean house with management.
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July 2023 by Stephanie D.
din't care gor pizza lik dat bit they straight i kust lik the cinnamon bom bom an they steak sandwich u just flip over delicious delicious try then out
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July 2023 by Jordan Reilly
Order #W0114We paid for 2x extra cheese and Parmesan and we didn’t get any of it. This happens quite often and we shouldn’t have to pay for extra and not get it.
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July 2023 by Christopher Love
I love there pizza it is tasty and
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May 2023 by Connie Cole
KK the manager you are Awesome!!My pizza was dropped off by Doordarshan and left on my front porch,bugs where in it yuck.I called and explain to her my son was sick and I needed to feed him and give him his medicine and now the pizza is ruined.She had me another pizza in 35 mins.and they run the doorbell.KK understood my needs and she handled that...Can't thank her enough!!!Pappa John's you got a hardworking manager right there....I will be back because of her.KK take a bow!Job well done!
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April 2023 by Brooke Crook
The food and customer service are both fantastic!
