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October 2024 by C Alston
Ashley was very nice, knowledgeable, and professional! The service was quick and I was in and out in no time! Got a good deal on my purchase as well!!
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October 2024 by Renee Stevens
I went to purchase a new mattress a certain brand but after asking questions Mr Jerry showed me the tempur- pedic luxebreeze with the smart frame Noand I’m in love with it.
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October 2024 by Pam Sullivan
The salesman was very nice & also knowledgeable. He let me try several mattress’ in the store & I was not pushed at all to buy a certain mattress. This is the second time I have bought from them & will go back when needed.
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October 2024 by Ann Combs
Larry, is very knowledgeable and friendly. Did not rush me and let me ask all the questions i wanted to. Didn’t pressure me to make a decision until i was ready
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October 2024 by Ronnie Montgomery
Just placed our order for our new mattress. Larry is great at helping you pick out what you like. Great place.
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October 2024 by Kenneth Robinson
Great Service
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October 2024 by Debra Morris
Very pleasant experience. He took time to answer all our questions
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October 2024 by Jordan
I went to Mattress Firm about a week ago and had a superb experience. I wish I could remember the name of the salesman who helped me find the best mattress for me. I told him my price range and tried out a few full-sized beds. I found one I liked, a hybrid, but it was a bit pricey for me and he gave me a discount!
It was already packaged in a box and ready to go so I didn't have to pay a delivery fee. He placed the box in the back seat of my car and I drove away with a mattress that cost less than $400, which fit my budget. Unpackaging was quick and the bed inflated very fast. I was able to sleep on it the night of, just like he said I would be able to, and for the first time in months I slept well. I think it only took a couple days to fully inflate and I've been sleeping well ever since.
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October 2024 by A Martins
We have now bought 3 mattresses from this store and we had a problem with every single one. First one we bought only lasted 5 years although it came with a warranty of 10 years. Getting the company to cone check it out turned out to be very difficult and they wanted to charge for it. The second one we bought was out of box and is now 10 months old and it never felt right - we wake up with back pain every single day - a $5000 mattress that is worse quality then what Costco sells. The third mattress my husband just bought as a replacement for the one that just lasted 5 years instead of 10 - this new one I absolutely hate because it’s much worse quality than the initial one and he was told that it’s of better “value”. DO NOT step into the store on Jackson. Go to Costco instead. You will get a much better value for your money!
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October 2024 by Mitzi Wallace
Great, Larry was great
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October 2024 by Eddie Holmes
Extremely friendly and helpful answered any and all questions. We are a new customer.
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September 2024 by Gerri Mcgow
Jerry was amazing at assisting me with my purchase!!!
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September 2024 by Chris Pope
Quick, easy, the mattress I needed, at a price I could afford. I could have saved myself a lot of time by just going here first.
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September 2024 by Alma Zielinski
Awesome customer service !!!!!!!!!
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September 2024 by Josh Pierson
Bought mattress’s from Jerry today and he was great! Very helpful and attentive!
