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February 2024 by Sally Smith
Nice store and would have rated higher if deli was better. Please teach them how to properly slice cold cuts or hire people that actually know what they are doing in the deli.
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February 2024 by Heather Wyatt
Nice clean store !
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January 2024 by New Horizons
Happy happy jolly madded headed old wrinkledy cigarette smelling employees no good
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November 2023 by Josie Loucks
Older lady, real long hair, works self checkout this morning is extremely rude. This isn’t the first time either. She acted like I couldn’t read that one self checkout was down and yelled “doesn’t work!” Four times when I never even went to or aimed for that checkout. I scanned my items, DEBIT CARD OUT, at the next one she kept on “MAAM its no cash, no cash, NO CASH!” Like there wasn’t a sign on the register that said debit/credit only. I know she was talking to me as I was the ONLY ONE THERE at 6:30am. It’s opening it’s obvious her day has just begun and if it’s just started with that attitude it will be a long day for her and the customers. Just go to the W University one.Update: different day and same lady. Snatched my receipt as it was printing and threw it away. When I asked did she really just do that she said no, I was again the only person in here. I go to the trash and pull out my receipt proving she did in fact snatch and throw my receipt away before it was even cut from the machine. PLEASE do something about her.
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November 2023 by Aubree Lease
Five-star review for Kroger in Jackson, TennesseeI recently had the best customer service experience at the Kroger in Jackson, Tennessee, thanks to a cashier named Taylor Owens. She was extremely sweet and friendly, and she made great conversation while I was checking out. She was also very thorough and efficient, and she made sure that I had everything I needed.I'm so grateful for Taylor's excellent customer service. She made my shopping experience at Kroger much more enjoyable. I highly recommend this store to anyone looking for a friendly and efficient grocery shopping experience.Taylor at Kroger deserves a raise!I hope Taylor's boss sees this review and gives her the recognition she deserves. She is a valuable asset to Kroger, and she goes above and beyond to make sure that customers have a positive experience.
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November 2023 by Hayley Lana
I do enjoy shopping at Kroger stores, but definitely NOT at this one. The place smells like bad fish!!!!! ???The seafood area is awful. Shame.
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October 2023 by Fairy Rogers
Very good location, and always have my package
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September 2023 by T C
The lady running around with the oxygen tank working self check out needs to learn how to address and work with people in a professional manner. Witnessed her being out of line and disrespectful to several customers. Will not return to this location
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July 2023 by DJ C
Delicious Amy's Roasted Poblano Enchiladas, yummy ?
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July 2023 by Steven Papich
Overall, the selections are very good, from the produce to meats. Employees and customer desk service are very helpful.
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July 2023 by Cetan Nagin
***Over the last 3 to 4 years this Kroger's location off of University has gone downhill a lot, and it's getting worse every day! The vegetables and fruits must be refrigerated too cold before placing on the shelf for sale. We have returned more fruits and vegetables spoilage because of this. The bananas start rotting after only 2 to 3 days. Talking to the management at this location only results in walking away with only a laughable excuse from them. The Kroger stores are discontinuing most other Great Brands and bring their "Kroger Brands" in to replace them. We started shopping at Aldi's and Grubbs downtown.
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May 2023 by B D
It's been years since I've been at this store and it was hard finding items that I needed. Then when I went to check out they only had 4 self checkout stations open and 2 people checking out. People had to really wait just to get checked out. Not what I call a very proficient ran store.
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April 2023 by Gordon Smith
Nice clean well organized and stocked store.
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March 2023 by DaVinci Wilson
I'm a regular shopper at Kroger, I always find everything I need. The store is always clean and the workers are friendly.
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February 2023 by E M
Hours are inconsistent, especially service desk. Produce quality is very hit and miss quality wise (usually a miss)… if they even have it. Walmarts produce is usually better and more in stock, which is pathetic. Coming from FL where we always use Publix, Kroger is a huge disappointment