Kroger is a grocery store that offers a wide variety of quality food and household products. Customers appreciate the fresh produce, meats, seafood, dairy, and home goods available at the store. Many shoppers find the store clean and the staff friendly, contributing to a positive shopping experience. Notable customer service is often highlighted, with specific mentions of a cashier who provided excellent service, making conversations enjoyable and ensuring all needs were met. However, there are some areas for improvement. Customers have noted that the deli service could benefit from better training in slicing cold cuts. Additionally, some shoppers feel that prices are higher compared to other stores, and there have been concerns about disorganization in the aisles, especially during busy times. Long wait times at checkout have also been reported, particularly when only one lane is staffed. Overall, Kroger is seen as a convenient one-stop shop, but improvements in service efficiency and deli quality would enhance the customer experience further.
I did an online order at this Kroger and it will be the last time. My order had green bananas that still ain't ripe, Bag of lemons that I have to throw out because half of them were rotten. Also, out of six oranges 3 were rotten in two days. Ned to learn how to pick fresh produce.
March 2024
Clean quick trip. Parking lot is over crowded but was able to park.
February 2024
Nice store and would have rated higher if deli was better. Please teach them how to properly slice cold cuts or hire people that actually know what they are doing in the deli.
