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February 2024 by John M.
All in all, this is a great Kroger location. It is in the Lynwood Place shopping plaza, so parking is not an issue and it has a Kroger gas station attached to it.
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February 2024 by Jesse Vaughn
This place employes the most non caring ghetto people. If you plan on going here and receiving good customer service don’t bother it is one of the worst places to shop in Jackson
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February 2024 by Stephen C.
I removed my previous review, giving Mr. Chuck, the store manager the benefit of the doubt However, in the last six months the store has become concerning. There's a group of employees that have become rude, aggressive and threatening. You know the old saying : Three strikes your out !! Strike one : There has been a few times that I've been walking through the store and have seen a few people arguing and actually get into a fight. This happened twice. Strike two : As it was waiting to pull into a parking spot. (The second spot from the door in a rainstorm) Waiting for the car in front of me to pull forward so I can pull in sitting with my turn indicator on when all of a sudden one of the stores employee by the name of Linda. Whipped into the parking spot looking at me as she did it. Then she sat in her car waiting until I walked into the store. When I was getting my cart she walked in. I told her that was very rude and we got into a little argument then. She crossed the line with saying to me : I have something for you walking back to her car . I wonder if Miss Linda, what do you have for me? Why is an employee being allowed to threaten a customer? When I spoke to the manager on duty . A larger woman that's unable to have a conversation without pulling faces, and being sarcastic and rude, and totally unprofessional. So I walked out. !!! Strike three : As I'm driving down Highland to go to the store. A blue Nissan car in front of me is driving 15 miles under the speed limit in the fast lane. As I went around her, she was on the phone texting . Then, as we're driving along, she whips in front of me and throws on her brakes. Flipping me off hanging out her window. Then again at the light she's hanging out her window flipping me off yelling. WOW, Well, she works at Krogers... As I pull in and park she jumps out of her car yelling at me calling me a fucking Nager.. I told her she must be seeing a reflection of herself. I don't do ghetto. !!!! So again I left the store avoiding any future problems. I'm sorry, Mr. Chuck you can certainly do better. Management has the responsibility to protect your customers and provide a safe environment. Instead, a certain group in your store have taken over. We don't have to put up with rude unacceptable threatening behavior from your employees. Seems like the inmates are running the store. Mr. Chuck you need to take your store back and stop a certain group from continuing. Also why is this store always low on things. Last time I did shop there, I was only able to get two out of five things I needed. .
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February 2024 by Shyam Patel
Great customer service, nice employees.
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January 2024 by Destiny
I do a lot of Kroger pickup. Simply because I have a 3 year old and it’s way easier and faster for us. I’m not from here but since being here since my spouse works out of state have used this Kroger for pickup. The last few times using this Kroger pickup i was approached with some rude workers who didn’t really come off polite. Today I came to pick up my groceries and NATASHA was so respectful polite and so bubbly!! She went above and beyond with explaining my purchase and the savings. I truly hope to see her again before going back home on my next order!! She deserves a raise for sure!!❤️ Every place of business deserves a Natasha!
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November 2023 by GULLYWASHERS
pronounced Le Crō Jér é. you can generally find anything you are looking for in here (about that icw cream though). they are very thorough. I have only been on 5 isles or less TBH.
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September 2023 by CORENE HINRICHS
Its a grocery store. Not great produce.
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September 2023 by Cordell Williams
Horrible service at the money service area. Rude miserable workers with a negative attitude towards customers. Just quit if u not happy at your job. Customers pay for your service and unless we are being out of line and disrespectful you are supposed to be professional and respect u as well.
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May 2023 by joanne bleeden
This might be the worst Kroger location I've ever visited. I found several expired products , some almost a year out of date. There are also old and out of date sale signs . You think you're paying a lower price until you are over charged paying a much higher price. Don't trust the products or sale signs in this store. I took two pictures while in the store.
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April 2023 by Joshua Rose
Kroger's is a little more expensive on some things, but it's worth it because the service and smiles are worth the difference.
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November 2022 by Chuck Newton
I’ve been using this store over 20 yrs.I have found the staff to provide excellent customer service.Recently had a horrible mixup with a prescription being transferred from another pharmacy.Everyone involved dropped the ball!Everyone except this Kroger pharmacy tech.The medicine is crucial for treating a serious heart condition.Did not want to skip a day much less a week dealing with other pharmacy on the phone.The pharmacy tech that helped us provided a week supply till we got things straightened out.Yes, they have earned my trust.Thank you Kroger!
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November 2022 by Samantha W.
This store changed. And I just wanna know why the isles got smaller? When everything was moved around; Seems like they moved things closer together. I have had some good experiences in here tho. Sometimes you can find good deals. And sometimes the produce goes bad kinda fast. I've noticed this recently.
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November 2022 by Jennifer Bentley
Nice friendly staff and very helpful! My stepmom just recently broke her foot and two places and has to wear a boot and can't walk, I can't remember the associate's name sadly but he was very kind to bring a motorized shopping cart for her. And was kind enough to help her out with putting her groceries in her car!
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October 2022 by Karole Gi
Lynnwood Plaza is my short list hurry up store but the store also has some of my favorite things that aren't available at the other store I shop at. When I've needed help the people are always very kind, friendly and helpful. Kyle is my favorite person, he reaches the Tazo in the top shelf for me. I don't even have to ask and clearly Kyle doesn't even have to be on duty to help me. He's tall and so kind. I haven't gone to a cashier's register to check out in years. I leave the cashiers for people who can't ring up their purchases. When I use self check my items are always perfectly bagged. All my cold stuff, breads, various rooms, are bagged so I don't have to fumble through the bags to put stuff away at home. Nice and saves me a lot of work. I also put the cold stuff on one side of my car and the not cold stuff on the other side of my car. If I'm rushed or busy I know where the cold stuff is so I can get it put away quickly. I love self check, makes everything so much easier. I quit doing pickup at the other store because 'outs' are routine and substitutions are poorly chosen. I can't make Philly cheese steaks with Hawaiian rolls! At Kroger I don't have that problem, I get what I've ordered every time. I don't like shopping and anything that makes it right the first time with less effort is how I do it. That's my Kroger!
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August 2022 by vivian rivera
I used pick up too ensure all my coupons were taken. Picked up and drove 45 mins home and realized my produce was bad, not really ripe eat now , more like compost bucket or trash bad. So I called and talked to Charlie who argued he as the manager personally checked the produce, there's no way a manager looked at that produce! Avocados looked like raisins, oranges so old they were squishy, green grapes that were brown, and strawberries were mushy! Had to drive all the way back to get it fixed. Also they need training on bagging you cannot put bread in with cleaning products!