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February 2024 by Donald Rollins
Great store havet seen one in years ,
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January 2024 by Richard Fredrich
Everything was way overpriced. Greed will only get your doors to close for good. When no one is shopping at JC Penny.
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January 2024 by Tina Overbey
I stopped in on Black Friday to pick up a shirt that I could wear like right then and they had what I was looking for at a great price, lines were long but moved quickly.
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January 2024 by Tommy Todd
I haven't been in JCP OR even been IN the mall for several years. I just made a quick run through for something specific. The mens dept was hard to shop in. Disarray comes to mind. Scattered and messy. Wasn't enticing enough to make me want to go back.
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December 2023 by Gala Stone
I have called many times about my order that I was told would be in a week ago.. I cannot get anybody to answer the phone. I have even went up there. I get if my order is not in but I cannot even get anybody on the phone I have to drive 40 minutes just to get told it’s not in. It’s over a week late.
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December 2023 by Dale Brooks
Was good
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November 2023 by Deborah King
This is an okay JC Penney. It is a smaller store but it does carry a big variety of clothing, shoes, jewelry, purses. It doesn't have a lot of good sales like the larger JC Penneys might have but this is the only store in this area so its convenient if live in this area. It's an older store and could use some updating.
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November 2023 by joanne bleeden
The sales associates were great , friendly and helpful. I want to give them FIVE STARS. However , I was extremely disappointed with the price /sales signs for clothing. I found in several departments , the signs were inaccurate and VERY MISLEADING. It was downright dishonest. The signs displayed a price in large font on a clothing rack and or table . However , most of the merchandise on the rack and table were not at that price. This was merchandise purposely displayed this way to confuse shoppers. This issue was not the result of misplaced merchandise. Shame on you for using deceptive practices to confuse and trick customers . I wish I had taken pictures . Next time I am in the area I will be sure to take pictures , as this is a commonly used tactic and not a rare event.Watch out shoppers !
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November 2023 by Brandon
Only store I visit in the mall these days. They have a pretty good selection of levis jeans and some nice dress clothes if that's what you need. Good place to do some holiday or birthday shopping.
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November 2023 by Laretha Franklin
Great atmosphere!!!Salesperson was extremely professional and helpful. She was knowledgeable about the merchandise. Store was clean. ???
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September 2023 by Bree Hugueley
This would be giving more starts if I felt like we were in a safer location. The mall in Jackson is deserted and quite eerie. I would love if the moved to a better location. The store overall is great, just purely location has this not at four or five stars.
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September 2023 by Randal Burt
So well treated at JC Penney !!!!! I use to be a member years ago in Vancouver WA., and I'm BACK here in the Jackson TN.area now. Great quality merchandise, fair pricing, even some great buys. The employees were very helpful getting me set up with a new account.
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September 2023 by Christopher Cooper
This store has been truly brilliant about the way the merchandise has been arranged for the most efficient way to shop for find whatever you need. I have been missing out on the way J.C. Penny has strove to remind us of all the benefits of the brick and mortar shopping experience. Because nothing beats the ability to see, touch, and feel the products that we are spending our hard earned money on. J.C.P. makes you feel like you are the best judge of what they are offering and proves they are still worth the effort and time to go to the mall and are not going to give up on superior quality, service, and value in the department store experience they provide. We have to do our best to support our businesses like J.C.P. to help them continue their services which provide you and me variety, choice, and quality right here in Jackson and in our community. Thank you J.C. Penny for your continued support of our people and our families who want you to remain active in our city and neighborhood. You have been making a difference for a long time and I for one, thank you for that!
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September 2023 by Christy Ann
Had everything on sale.. got some nice shoes. Employee was very nice.
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August 2023 by Denisha Roberts
Good variety of clothing items and accessories.Conveniently located.Associates are sometimes hard to find if you need help, but when you do find one they are helpful!