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March 2024 by Nathan Moore
I had a problem with my order last Thursday or Friday. So I said something to the same crew that had messed my order up this morning. Oh no that wasn't us and I clearly remember the lady and gentlemen that was working this morning. I also remembered her rushing me through the drive thru when I was trying to place my order. And there's so much background noise laughing and talking loudly on the speaker. I'm not against having fun at work. It helps time go by. But, to argue and not get an apology or trying to fix the issue or anything. I normally eat here 4 days a week. Not after today. That was just a bad way to handle the situation. I asked for the manager and she shut the window on me.
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March 2024 by Chrystal Curry
Lady that took our order was very rude and acted like we were bothering her. Which sucks makes you not want to spend your money here. Ice machine was constantly spitting ice out all over the floor they didn’t bother to let anybody know. Food was hard and old. Floors and tables dirty . Employees constantly playing and talking and it was not work related. Really hate our family spent $50 here because it was not worth it at all. Never again, I do not recommend this location.
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February 2024 by Carry Burns
Love their mocha ice
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February 2024 by John McWilliams
They need employees to know what they are doing last 3 visits very bad interaction with the employees ordered the fish dinner one person said no we don't serve this yet another decides to change my order to a sandwich combo no that's not what I ordered finally get my fish dinner not cooked properly tried my fries cold and stale complaints about fries somebody from the back of the restaurant yells out they just cooked those why do you have to lie I was there 10 min and never once did they drop new fries a very bad visit to this Jacks Restaurant
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February 2024 by Heather King
I would give more stars for food, except the portion size compared to price is astronomical! I don't usually eat there unless I really don't have any other options! Taste is delicious!! Portion size is to small!
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February 2024 by ᒪᑭᔕᗯᗴᔕ丅 :3
The cashier in the drive through charged me double just to get herself a sandwich. Never coming here again. Horrible customer service
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January 2024 by Teri Hill
The chicken was small, The fries was not seasoned, The Coastlaw was dry and no taste. Did not like the greenbeans. Green beans had no flavor. The white meat breast was very dry. We used to get really good food there, But not anymore. Do not recommend jacks there after five o'clock. Well not go back! Mr. And Mrs. Timothy
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November 2023 by James Grant
Wife had the bacon cheeseburger and fries with shake said they were awesome. I had 3piece chicken with slaw a mashed taters
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September 2023 by Jordan Wyatt
Came in to get breakfast at 10:00. They said they stopped serving breakfast even though their hours say 10:30. If you're going to stop breakfast at 10:00, it should say so on your business hours, online, etc.... Went to McDonald's right up the road and had no problem.
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September 2023 by Jill Markle
1,Flies were everywhere2.floors were covered in grease3.plenty of workers but they ignored all customers waiting to order.
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September 2023 by Rodriquez Brown
Macaroni and cheese is now on the menu!!!! So good, it's to die for ☠️???
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September 2023 by Ashley Hamilton
Stopped here on the way home from Florida to try it for the first time and the employees were screaming at each other about to fight so we left and didn't even get to order any food! Absolutely ridiculous!
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August 2023 by Christi Williams
Ordered online 8/15/2023 at 8pm, went at 8:30 pm to pick up order and all the outside lights were off and the employees were sitting outside. When told there was an online order they jumped up and stated it wasn’t ready. They didn’t have Ranch dressing for the salad, forgot to put the fries with the order and then stated they were out of ice cream and couldn’t make either shake that was ordered.
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August 2023 by A Howell
I love Jack's and I will go back again. Employees need help with getting orders taken faster so cooks can get busy. Please don't be mad at your employees! Help them to be faster. You were out of lemon pie! Do not let that happen again! I got an apple pie even though it was marked strawberry on the box! I took my pie with me to eat later.or this would have been an easy fix.
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July 2023 by Michael Johnson
Update:We have eaten breakfast at Jacks a few more time and everything was great. Good job correcting th busquit issue.The biscuits were hard as a rock, couldn't eat. The food was cold. I paid and they ask me to pull up. I waited several minutes and she came out and said have a great day. I would have had a better day if the bisquit was cooked correctly. It had a top and a bottom but no middle. Did I say it was hard as a rock. Hmm