Harbor Freight is recognized as America's #1 Tool Store, boasting over 1500 locations and serving more than 75 million customers. The store offers a wide range of tools and supplies at affordable prices, including automotive tools, generators, and hand tools. Customers appreciate the helpful and knowledgeable staff who assist in finding items and provide guidance on products like generators. While the store can be challenging to navigate, especially when searching for specific items or using coupons, many shoppers report positive experiences with customer service. Employees have shown improvements in welcoming customers and ensuring they find what they need, contributing to a pleasant shopping experience overall. If an item is not available in-store, Harbor Freight is willing to order it for customers.
