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February 2024 by K H
Can't say enough good things about this business. My family broke down stranded here in Tennessee and good year wejt above and beyond for us. They treated us like family. Place of business is welcoming and our truck came out as if it was brand new. The manager is on point and amazing costumer service. Thank you again
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January 2024 by Andy Smith
We were on the way back home from Tennessee to go to florida. Along the way we had a problem with our water pump leaking antifreeze. We went to Goodyear and they got us back on the road in a couple hours when anywhere else would’ve had it done the next day. They really put themselves in our shoes and gave us the best care we could ask for. If yall ever have a problem we recommend taking it to this Goodyear.
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January 2024 by Cynthia
Service was great
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December 2023 by Jaelyn’s Life
Kevin& Jamie took great care of me came in last minute like an hour before they closed and they took care of me. No problems. They was awesome. We’ll be coming back from now on to get my oil changes
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December 2023 by Sunny Lancaster
Go see Denise and Kevin they are exceptional at customer service! The best in Jackson by far you will not regret it!
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December 2023 by Jar Head
Definitely will not use these con artists again. They will tear up your vehicle while overcharging you.Last time I'm using a Goodyear store & I've been using them for 40 years!
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November 2023 by Phillip P.
Tires. Tires are high regardless of where you buy them. Charging $100 per TPMS monitor is outrageous. I am paying it, but this will be the last time Goodyear gets another cent from me. I've been using Goodyear stores since I was in high school in the 80's. It will be WalMart & Sam's Club from now on.
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November 2023 by William Baynes
This team went beyond and above to get my 2019 JL Wrangler aligned and back on the road. I will be back and recommend their services!
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November 2023 by Janet Peters
I drive a 2012 Prius C hatchback. The tires on it were wearing out and frankly I was fearful of driving long distances and wet roads on them. With bad weather predicted in the upcoming weeks, I decided to make the purchase of new tires NOW.So on Wednesday afternoon, I called Goodyear and spoke with Jamie. I secured the size data from the current tires, provided it to him and he placed the order. 24 hours later, I was the proud owner of a new set of Goodyear all weather Assurance tires. Bring on the rain, snow and sleet!Jamie Bing is the Store Manager as it turns out. He knows his merchandise and has the skill to put the customer's mind at ease with the right Goodyear product. Very personable. Total time in and out......55 minutes. Cost? Not as bad as I expected!As long as I live in Jackson, I am a Goodyear customer.
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October 2023 by Julie B
We got a flat on US40. We had Bob Parkers tow service tow us to this Goodyear Store on Highland. The manager fit us in between other vehicles. Everyone was beyond helpful and kind. They got us back on the road with our two big labs within about an hour. Thanks for the superb customer service. We appreciate and highly recommend you!
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October 2023 by kevin cates
Excellent service! Had a tire going down at closing time and they went above and beyond to help! Great work guys
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September 2023 by Anthony King
My wife gets off work and while driving notices the front right tire is losing air. She stops and notices a gash in the tire. She slowly drives it to this place and is told by the staff that they can't help and they are closing early because it is slow. My wife was sent away with a bad tire still on the car with no regard to her well being. We will never do business with them again and I advise others to steer clear of them also. Go to a place that will take care of your family. She found help at Texas Tire.
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September 2023 by Ricky Burden
Went in with car troubles. After a total of 4 visits receiving new ignition coils, new spark plugs, a new battery, and a fuel system cleaning, my car still isn’t running. Over $1000 down the drain. This sucks!
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August 2023 by Lakesha Smith
Firstly, everyone had excellent customer service especially Denise. She was clear and knowledgeable about the service being performed on my car! I needed an alternator and wheel bearing on my SUV, and Tim and his team got me squared away within 24hrs! It was the most pleasant experience I've had at any auto service! I'll definitely be returning for all my service needs!!
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August 2023 by Leslie Marsh
Denise was so helpful, she explained everything and got us 4 new tires. We're extremely grateful and would recommend to anybody. Thank you
