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February 2024 by Chris Cojack
Thanks Mike... made my day
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January 2024 by Life With A&M
They were open during the snow/ice storm and still got my car in and out quickly with only 2 employees working.
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January 2024 by Kristi Zabarkus
They took my car in promptly at the appointment time, did a great job, and got me out the door in a timely manner. Dylan the manager is always courteous, knowledgeable, and helpful.
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January 2024 by Rebecca Lancaster
Very Curtis and knowledge
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December 2023 by Linda Freeman
They do good work, prices ok, close to home/
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November 2023 by Shawanda “Shay” Johnson
I called to try to get an emergency appointment because my daughter’s tire that was purchased at this location prior started leaking air months later. Courtney was able to fit her car in for me and take care of the issue. They were short staffed but when I expressed my concern for my daughter’s safety Courtney took it into consideration. Thank you so much Courtney for making it happen! Associates like you is what keeps loyal customers coming back!
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November 2023 by Ken Wagstaff
We got a flat tire on the interstate on our way to Memphis but we were able to make it in to Firestone. They had just closed for the evening but Dylan agreed to stay and fix it. The problem ended up being a hole in the sidewall. Dylan had been at work since 6am that morning and stayed late that evening to get us on the road again. So thankful for his kindness. Most people would have said "Sorry, we are closed." and just left it at that. Thank you, Dylan! We appreciate you!
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September 2023 by Scott Capecchi
Devin is the man! We noticed a flat tire driving through to Gulf Shores for vacation while getting gas at BP. Devin came over from Firestone, looked at our tire, told us to bring it over, and he had it fixed in less than 15 minutes. Without Devin I’m not sure where we would have been. Devin showed great customer service and helped us get back on the road quickly. Tree was also working in the bay next to him and was awesome too and showed great customer service. Both of them wishes us safe travels the rest of our trip. This is definitely the best car service shop I have ever been too. I highly recommend them for any of your tire needs.
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September 2023 by Judy Cooper
Tires were ok, but spare tire was not put back correctly so storage area would not lay flat. Also, white lubricant put on rims was extremely hard to get off. Called Firestone and they said it would wash off with water- turned out I had to use a cleaner, scrub brush and water several times to get it off.Tires at Firestone on Highland Avenue were cheaper than tires on Vann Drive. Same tire, two weeks different in quotes. Go figure.Service: Tires
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August 2023 by Anthony Ferrari
Devon is the man! He was very thorough and determined to get the alignment on my truck where I needed/wanted it. Customer service was first class; the staff there was terrific. Highly recommend them for their professionalism, and I can only hope that others receive the type of service I did.Service: Wheel alignment
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August 2023 by AJ Little
Our alternator crapped out mid-roadtrip and left us stranded on a Tennessee highway just north of Memphis on a late Saturday afternoon...which of course means most repairs shops are closed or closing for the remainder of the weekend. Thankfully, Firestone keeps Sunday hours, so we were able to have our vehicle hauled to them on Sunday, diagnosed and fixed on Monday, and return to our trip on Tuesday! Thank you SO MUCH to everyone on the crew who helped move us along so speedily!
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July 2023 by Jeremy T.
They were very professional and transparent. Service was completed as expected on time. They even provided a ride back to my house so I did not have to wait there. Will be using them going forward as it's a one stop for all tire and repair needs
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July 2023 by crampedlizerd
Got new tires and an oil change. All I can say is that they’re reliable, fast, and efficient! Customer service couldn’t have been better. 10/10Services: Tires
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July 2023 by Bikram Virk
Appointment time not honored. Estimated 1-1:30 hrs to finish when showed up. Work not even started 1:30 hrs later. Why waste someone’s time like that.
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July 2023 by Mary-anne Elizabeth
Their staff works hard, and got the job done in a timely manner. Their mechanic named devin was very helpful.Service: Oil change
