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April 2024 by Cheryl McLaughlin
Just left and when I got home they forgot my sandwich on a 4 person order. It was not busy that it could be forgotten. My son has to drive back into town to get it as I am too mad to back. Will not be back and will not recommend to friends.Also the phone number listed does not work. It asks for some code.
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February 2024 by Randle Dickerson
They all did a awesome job making us feel welcomed and invited brandy took care of our catering services ? thanks ? guys i will be back food was awesome as well ? these employees deserve everything nice they can get great staff is what makes a place thrive and that's what firehouse subs is on Vann dr jackson tn ? ? ?
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January 2024 by tanya gibson
Just want to let management know your employees smoke with their back propped against the door with the door open. To keep warm I’m guessing. For those reasons I did not want to bring my daughter in to eat.
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December 2023 by Ronald Samples
Good subs!!
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December 2023 by Chad Gibson
Place is a hot mess....staff arguing, loud...crazy.
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December 2023 by Thomas Parham
Food is amazing!! The ingredients are incredibly fresh and freshly cooked in terms of the meats. Portions are a full meal if you go with the large, can even have leftovers. Service can sometimes be a pinch slow but that can be excused to a point as the place has to process an absence of orders.All told, a great place!
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November 2023 by Joel McCabe
Quality is apparent, even across the country. No noticable price inflation. Front was okay. Location was clean. Better here than Jason's Deli.
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October 2023 by Larry Pruitt
Very good Club sandwich, got double meat and it was loaded,
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October 2023 by Brandon
Not my favorite. Staff was nice but food
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October 2023 by Shuntae S
I visit Firehouse Subs frequently and never had a problem but today was different. The service was absolutely HORRIBLE!!!! There were 3 people working (1 being the manager) and they had just too much going on behind the counter. The manager Donald (I think that was his name; he was a short black guy) was very rude when I asked for a refund. There was one girl there that did not have on a shirt and was told she could serve the customers and she stood back there anyway. It was waaaayyyyy to much talking and having fun instead of fixing the customers food. My partner and I sat there for 15 minutes or more while they talked, laughed, and joked around. The other girl was moving at a snails pace as if she was just fed up with the job and didn't want to be there. For Donald to be a manager he was VERY unprofessional. I don't like a lot of playing, talking, and going in and out of the establishment while you are fixing my food. He actually stood there and argued with my partner about the refund. The crew that was there between 4:30 and 5:15 on September 30, 2023 was NOT a good crew.
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October 2023 by David Wells
Amazing staff on 10/7/23 around noon.Not enough STARS to rate them.They were very inviting, fun, upbeat and the singing was a bonus.Definitely made our group's visit top notch.Thank y'all
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September 2023 by Anita McLaughlin
This place is great you will be blown away it is unexpected the food just melted in my mouthKid-friendliness: Great them take care of your kidsWheelchair accessibility: Was easy for me
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September 2023 by Christy Matthews
Staff was very unprofessional. Talking loud and arguing with one another. ☹️
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September 2023 by April Moody
One of my favorites!! Love the Italian sandwich!!
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August 2023 by Blake Gallimore
Highest price you'll pay for a sub!Hope you have a lot of time to wait,,,,over 25 mins for them to make 3 subs!!!No mayo means NO MAYO! Not Extra!!!This place is a dump!!!
