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October 2023 by Bonifacio Juarez
Excellent place very good service adequate attention
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September 2023 by J M
Young lady named Stephanie helped us. She needs to be running this company and teaching others how to provide customer service. Give her a raise, make her president of the USA. No wait, if you take her from the Jackson store, I don't know who will be so helpful in the future? I know, let her run cricket from Jackson.
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March 2023 by Joyce Bray
Always turn off service. Supposed to be automated pay. It never auto pay. It’s a cell for business husband cell phone. Going back to Verizon at my phone service.
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December 2022 by Charly Jacinto
Always great service
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November 2022 by Mandy Clayton
Very helpful staff
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August 2022 by Dennis Givens
Went in to get help with my phone left with it in worst shape than when I brought it in. Absolutely only interested in sales only. Went to Paris store they were extremely helpful and left 100 percent satisfied..
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August 2022 by Demond Miller
I've been in this establishment twice. And both times it seems like they're just out for a sale. First my phone was stolen I was in a desperate State of mind to get my phone shut off and be get another phone. I always buy unlocked phones my preference. I was charged and upgrade fee. When asked why I was not given an explanation and was charging additional 20 25 bucks. Second visit. One of the updates Knox cricket SIM card out you just simply have to put it back unaware of this I went to this store again and it went from your phone is no longer compatible so we're not allowed to touch other people's phones once I figured it out and went to show them how to help other customers figuring they will run into this more and more. Cricket is not a bad company. However I will never return to this store again twice in a row I'm not going for a third
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June 2022 by David Cuan
excellent telecommunications company, its staff at this branch is very friendly, not to mention Lesly, she has always been very friendly since she attended me the first time, until now
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February 2022 by Marvetta Smith
This place saved me from going to my previous location in Brownsville and to possible raise some big issues. Vann drive location helped to resolve my problems without hesitation. Their customer service was exceptional! They were kind and honest, yet felt empathy for our situation. Thank you Cricket on Vann Drive!
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January 2021 by Michael Richardson
Just recently switched from Boost to Cricket and I am very glad I did. Didn't have the OtterBox Commuter Series in stock for the phone I had bought, but everything else about the interaction was great. Clean store, two of the most beautiful cashiers, with some very helpful insights. Look forward to doing plenty of future buisness.
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February 2020 by Brandy Montgomery
Still can't get waited on changed my phone service because of the poor service
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September 2019 by William Lunsford
Great Guest Services...
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September 2019 by Thomas Burse
Don't use
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July 2019 by William Horton
Good phones and prices , helpful staff
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April 2019 by Kim Kent
Been with it fir 4 yrs an love it. Got all my fmaily useing cricket😊
