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June 2023 by Shaska Stackens
My experience at City Thrif was a freaking Roller Coaster Ride “…Every day there was a different attitude, a different work ethic..a different way of doing things..unprofessional people with authority..favoritism…training doesn’t exist..unnecessary and negative conversations that weren’t discussed privately..the whole process of getting hired was unprofessional and stressful as hell!!! As far as the pay the job I had it was descent but bi-weekly doesn’t work well for me. I really hated the job but needed the money ???!!! Corporate reality needs to get new “Bosses “! Customer service needs to be improved.
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May 2023 by JoLeigh Sutton
I generally have enjoyed shopping here but I must warn people about the terrible exchange policy. Despite shoes being generally considered apparel as they cover a portion of the body, City Thrift does not consider them as such and therefore does not honor the exchange policy for clothing. There is basically no obvious posting of this except a poor sign by the "dressing room" we later discovered. The receipt says clothing can be exchanged within 14 days. We purchased an overpriced pair of shoes ($20 is a lot for thrift shoes!) but it was for a good cause and we thought we could exchange them if they didn't work. The store personnel were combative and ungracious and it has really soured me on the store as a whole.
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April 2023 by L Carter
I have been a long time lover of City Thrift. I usually go at least once a week, sometimes more. People often complained about high prices, but I was always able to dig and find some affordable items. Here lately the prices have been absolutely ridiculous. Cheap brands priced at $15+ for used clothing. Items priced higher than they would have been new in the store. It’s honestly shocking to see the prices they come up with. I have included photos of some tags I saw this week to give an idea. I have spoken with other long time shoppers and we have all been very disappointed with the pricing structure lately. The point of a thrift store is to find used items for a good deal- not used items priced higher than they were brand new.I do want to say that the staff is always very nice and friendly, and I always have a nice shopping experience. But the prices are getting way out of hand.
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March 2023 by alexandra x
Organized, clean, great deals on colors of the day, and helpful staff
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February 2023 by Sheila K.
We went to City Thrift yesterday. It was a waste of time. They have lots of dirty, junky stuff at ridiculously high prices. Don't waste your time. Nasty bathrooms too with no soap to wash your hands and no towels to dry your hands. We felt like we needed a good shower when we left there. We didn't buy anything and didn't touch much.
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February 2023 by CORENE HINRICHS
Might be some good stuff there, but mostly over priced junk.
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January 2023 by Christi
Overpriced merchandise and you can't even use the dressing rooms which is extremely annoying!! Won't be back*This review is for corporate not the store management it'self, as it has friendly staff who keep it clean and organized.
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November 2022 by TeAirra P.
WOW!! I visited this store while I was in town for a wedding and left with waaaayyyy more than I was expecting. Range of sizes...range of items at terrific prices. I am very pleased with the price and the quality of all the items I purchased! The staff was fantastic and super friendly!
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October 2022 by Jake Z
I am not sure what has changed over the last few months but City Thrift gets more and more overpriced by the day! I understand inflation but no one in their right mind is paying $20-30 for a used Under Armour hoodie that you can get at the Goodwill for $7. This place is higher priced than Plato’s Closet but without the quality or service.
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October 2022 by Syn
The deals and selections are excellent and the staff is usually quite nice.
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September 2022 by Linda G.
Good selection, organized well, most prices are unbeatable. One of my favorite places to shop.
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September 2022 by S Daniels
Love thrifting? Then this is the place for you!! I always find the best deals!!
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August 2022 by Stephanie Carr
Love city thift!! Especially when they have half off everything. But always have different color sales too look for as well.
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July 2022 by Sister JaeYah MattathiYah
Very clean, organized and friendly place to shop. You get help if needed and will give you updates on future sales. Customer service was beautiful. I loved the lady who waited on us. Such a sweet soul. Looking forward to coming back next week! ?
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May 2022 by Lori Sorrells
Great prices, nice selection, and friendly staff! The clothing is very well organized and easy to shop. This store has the better discounts and and sales than any other thrift store in the area. There are always two color tags discounted weekly, one at 30% and one at 50%. Every Tuesday seniors 55 and over can also get 30% on all the regular price items. And on Wednesday anyone with a military ID can get that same 30% discount on all new merchandise that's full price.About once a month they have a 50% off storewide sale. These usually fall on holidays. The inventory is sourced from a partnership with veterans charities, and you will find many items that are designer names, and new with tags. Definitely worth checking out!
