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January 2024 by Lala
Great experience Charelle was the BEST
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January 2024 by April Faulkner
Of course I was offered less than what they quoted online, but overall we got it done! Enjoyed the rep we dealt with she was very personable
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January 2024 by Cathy Allen
The service provided was absolutely superb! Very friendly and accommodating staff. I also feel fortunate that I had Janice as my Sales Associate. Friendly, knowledgeable and professional are just a few of the words to describe her. Janice made the experience of purchasing a vehicle seamless! She answered all of my questions and addressed any concerns. Janice is a great example of what customer service and appreciation is all about. Carmax is fortunate to have her! I will certainly recommend Carmax to anyone I know who may be looking to purchase their next vehicle.Sincerely,Cathy Allen
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January 2024 by Patricia Walker
Very fast and easy, Very nice people
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January 2024 by Alfreda Franklin
One of the best car experiences I've ever had. I completed my application, received my pre-approval, shopped for vehicles in my approval range and scheduled my test drive all online. No haggling!! Once I arrived at the Carmax location, Mrs. Joyce and Latresha were AMAZING!!!
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December 2023 by Max Kalkoffen
Great people work here
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December 2023 by Morris Dunlap
We had a very good experience with Carmax. They found the car we wanted and were very efficient with the whole process.
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December 2023 by Ashley Janik
I dont Even want to give 1 star.. my sister had to come sign papers here for an out of state purchase and she was crunched for time as she is a paramedic and on shift as she works over 90 hours a week. Two people argued in front of her about who could help her! They were so rude to her and acted like they were selling so many cars that they couldn’t help! Talk about man customer service! She then had to sign and send back other papers that wasn’t sign because they didn’t have them in the pile of stuff to be signed.:: don’t come here unless you want to be treated poorly
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December 2023 by Joshua Rose
My buddy just got a Dodge truck from these people and he loves it. And sings nothing but their praise.
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November 2023 by Alyssa McAfee
Janice was a big help and really easy to work with. She made sure that everything was set before I left the lot. She was overall really great to work with.
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November 2023 by R Brown
She was a delight to work with. Wonderful personality! I had waited so long to sell my late mother's car but coming into CarMax and working with her made the experience not so bad. I will definitely be buying my next car from her
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November 2023 by Patricia Joyner
They really don't offer much at all for your car. You can easily sell your vehicle privately for twice what they offer.
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October 2023 by Terry Tosh
I HAVE NOW BOUGHT 3 CARS FROM CARMAX.ON THE FIRST 2 HAVE GREAT RESULTS AND ENJOYED THE EXPERIENCE.HOWEVER NOW ON THE THIRD BUY ON 08/31/23, I HAVE HAD A TERRIBLE TIME WITH THIS. AS OF TODAY WEDNESDAY 10/04/2023 I HAVE NOT BEEN ABLE TO RECEIVE THE TITLE. I PAID CASH FOR THIS CAR. EVEN AS TODAY I HAVE BEEN ON THE PHONE WITH SOMEONE AT THE JACKSON, TN OFFICE ABOUT MY EXTREME UPSET OF THIS PROBLEM.STILL AWAITING AN ANSWER.OBVIOUSLY, THIS WILL BE THE VERY LAST TIME WITH DEALING WITH CARMAX AND WILL TELL EVERYONE I SEE OF WHAT A PROBLEM IN DEALING WITH CARMAX!!!!!!!!!
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October 2023 by Curtis Fowlkes
The absolute best car experience we have ever had!
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September 2023 by BBQGUY
Easy buying experience. Tim our sales guy was great. No pressure/pushy sales tactics.
