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February 2024 by Nancy Johnson
I haven't had any real issues with att. They are always pleasant and very helpful. I can get an extension with no problem because my payday falls different sometimes. Good job keep up the good work ?
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January 2024 by Lisa
Everytime we go into the store we get good service. But when we was there Thursday we had a great employee. She was so professional.
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December 2023 by Joan G.
We had a complicated issue which Mary worked through so professionally. It was really impressive!
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December 2023 by Rachel Morales
I arrived at the store today at 2:50pm and while I was walking towards the door a woman inside the store ran and locked it. Why?? No idea the store closes at 5pm so I don’t see why she would lock us out without an explanation.
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October 2023 by Mr Black
Jimmy is a good salesman love to to tell you everything about the homes nice person
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September 2023 by Ashely Sauer
Over the weekend 9/9/2023. I went to this location to upgrade my phones. The sale associate Dustin helped me as soon as I walked in the store, he was very helpful and professional. I give Dustin 5 Stars. I am give the store itself 1 star due to the store smelled awful like urine and while I was looking at a phone on a display in the center of the store a cockroach came crawling out of the display.
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July 2023 by Imanuel Hodges
The service was good and I'm completely satisfied...
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May 2023 by Holly Berry
Do not make this mistake! Go to the store on Vann Drive instead. The "worker" (if you want to call her that) was extremely nasty to myself and my daughter when we came in. Acted like we were inconveincing her by being there. She refused to even show me a phone she was trying to add to my plan. When I asked her, she said she couldn't show me because it was" in the back". I have reported this store to Corporate.
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March 2023 by sybil pearce
Worst cell phone service/customer service I have ever dealt with I can tell you, they most definitely need to regroup the way they train these ppl .. I'm definitely switching back to straight talk! I'm sick of messing with them,
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February 2023 by TNshylady
I want to say how much Dustin Lach helped me with replacing my phone which was under warranty. He went out of his way to help. Thanks for having such great employees.
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February 2023 by Ian Inman
I had an excellent experience at this store. The employee was very knowledgeable and had excellent suggestions to save me money. Very highly recommended for your AT&T needs.
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January 2023 by iiYoungReezy Aka Riley Nerren
Friendliest store I’ve been into. All the workers are always all smiles and willing to help with anything.
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November 2022 by Thelma Chesterfield
The staff was great and very helpful I was able to get my new iPhone 14 and my daughters new iPhone as well. I will definitely be returning for all my phone needs.
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November 2022 by Ti-Ara Henderson
This store has a very friendly environment. The guy who was helping me took his time and made sure he went over all their phone and watch deals. Best location I have been to in Jackson!
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November 2022 by PipeLine Banger
5 stars no doubt! Hospitality, knowledge of products, social skills, feel like home atmosphere, and great smiles kept my family's visit to the AT &T Store refreshing!