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July 2023 by Martha Aguiar
Worst property management company that I have ever hired. Gwen is very unprofessional and does not provide statements and payments on time. She didn’t even bother to review tenant application that was marked “yes” to bankruptcy and later found during eviction case and left the case during trial. Her handyman did an awful job with repairs. They put a shower wall and tub. This is the picture that was taken of tub that was caulked. The bathtub faucet is practically falling out. I was trying to collect the rent for a long while and communicating with tenant while living on the other side of the country. I don’t ever go online and write bad reviews but I felt that it needs to said and protect another landlord from this bad property management company.
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March 2023 by April Jimmerson
Gwen is most definitely unprofessional, her properties aren’t well kept. You have to get very serious with her when it come to getting things done, my unit went out over three times and every time she sent some “unprofessional” so called maintenance men that look like she found off the street to “RIG” it up, just for it to go out again. She finally got it fixed after I mailed a letter to her office stating that I will take her to court about it. I wouldn’t recommend anybody to rent from her if you like to live in a decent environment.
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March 2023 by M L
Crook at its finest
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March 2021 by Waterhead
Management was unprofessional. She discriminated against me, not only due to my race, but she lied on my character as well. I would not suggest anyone rent from here.
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March 2021 by Brittany Thomas
Management was great. Maintenance always fixed everything...very polite and professional.
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March 2021 by Shanta Pirtle
I trying to reach out to the owner, about property. What time are they in the office or what time do they answer phone calls. Can someone assist please . I don't know much of about them on give 1 star so it would post. They have a beautiful property l am interested in,have called several times. Been by there no ones there.Hours of when to call or come by to get information. Thanks ?
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March 2020 by DLGTtheARTIST
Very nice people.
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March 2020 by tanya noonan
Very unprofessional had major maintenance problems that were never fixed she doesn’t answer the phone my door was kicked in in July they never fixed it only rigged it worst people that I ever rented from I had to move out my house due to excessive mold it was bad to my health ??
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March 2020 by James Jay
Very professional team they have over there. Them ladies (Gwen and Melissa) are very quick to handle any issue that you may have come up. They don't tolerate nonsense or deliquency with you not paying rent. They dispatch maintenance immediately for anything that may arise. I seen that she has a new maintenance guy that is Johnny on the spot. I called about my a/c not cooling and within hrs he was there to fix it and fixed it right. He was very professional and polite. Explained everything in detail as to what the problem was and how it was repaired. I would definitely rent from the all star team any day.
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March 2020 by Latasha Perkins
Gwen is Great. She has properties from lower to upper end
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March 2019 by Frederick Sanders
It's good
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March 2019 by Loraine Poe
I rent from all star... A little to. SlowRepairing things .messed up on this because when i first moved here in2016 it under another reality office and I thought they were together because all star just tookover about three months ago and now I find out that they .don't work together and the guys that she got can fix stuff in 10 min . That my landlord guys have been fixing since 2016....I'm sorry ALL STAR. Will give you your props. And the highest point........ Mrs. Loraine Poe
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March 2019 by Cynthia Houston
These are great ladies. Home is definitely where their hearts are.
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March 2018 by Susan Hazelgrove
Gwen has managed my property for over two years and has done an excellent job. She should "harass" you if you don't pay your rent on time. That is why an owner has requested her services so they don't have to deal with negligent and irresponsible tenants.
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March 2017 by Veronica Williams
I have no issues with the manager..Gwen, has been very good to me far as working with me. So I have not had any issues at all..So I have nothing negative to say about Gwen. She has no control over the resident but she works hard to resolve the issues..if and when it's addressed to her.. .. the upstairs neighbor. ..kids ride bikes in the house...that's the only issue I had..
