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January 2024 by Nichole A
Guy over the phone was rude. Got there 11 minutes before closing and the door was locked..
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January 2024 by Khang Ngo
The only place in town offers refilling propane tank, like big one.It is pretty small though, more like a neighborhood hardware store. It still carries most of the necessary thing for house maintenance. I recommend calling before coming to check if something is in stock. I got in a situation where the website said this specific store had an item in stock, but it was not. Even a staff said it was weird because their system said so.
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January 2024 by PRIM3 KR3ATOR
Everyone in this store is very kind and willing to help.
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September 2023 by Kevin Engelhardt
It is disappointing when a store won't stand behind its service or honor a sale. This store rescreened 17 screens for us and did wonderfully on 12. 3 are way out of square and 2 were assembled incorrectly. They didn't offer to correct the issues and refused to refund my money. I received nothing but argument and blame switching back to me. They could not fathom that the screens were perfectly square before they worked them. Complete denial. We spent close to $1000, but they wouldn't correct $100 to show they respected me as a customer. Corporate refused to assist me since each store is independently run. Doesn't say much for the brand.
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January 2023 by Robin Ray H.
I purchased a craftsman chainsaw on 12-13-2022 from ace hardware in north jackson tennessee. i was offered a separate warranty other than the one that was though craftsman though ace by the associate ih the store. i purchased it. 3 weeks later the chainsaw stopped working. i took it back to ace hardware where I purchased it. they told me to take it to western auto in jackson to get a refund. i did the nest day because western aut0 was closed during the time that they told me... See more -- in Henderson, Tennessee.
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January 2023 by David Wilson
Always able to find what I need here, and they always willing to help. Great place to shop for hard to find items for your do it yourselfers
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December 2022 by DaVinci Wilson
Always able to find what I need here, and they always willing to help. Great place to shop for hard to find items for your do it yourselfers
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December 2022 by Chanel A
Everybody there is so incredibly knowledgeable and has a solution for whatever your trying to do! They are absolutely awesome! If all stores had that knowledge and treated their customers like family such as they do I just may shop in the actually stores rather than online?
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December 2022 by Barbara Werthing
The staff ACE Hardware are always so helpful and friendly! You can find old fashioned customer service here!
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October 2022 by twomile JOHNNY
Texted me let me know a product had come in…. What store does this for a customer There Service is top notch and what a selection of Product in the store..
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October 2022 by Give It Back Foundation
Had everything needed.Very helpful.Friendly.
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August 2022 by Dave A
Good prices, excellent service. I wish they had a store in South Jackson.
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July 2022 by william dempsey
Never had a bad experience here. I like to support local businesses.
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May 2022 by Jody Steiger-Leese
Awesome place to go for your needs!!! Get my propane filled their always!!! The employees and owner make you feel so welcome!!!
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May 2022 by Jody Stackman
Awesome place to go for your needs!!! Get my propane filled their always!!! The employees and owner make you feel so welcome!!!