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December 2023 by Austin D Brown
Darlene was super rude…I was just trying to send money to my landlord which I did last month with a super nice woman but I can’t remember her name. Anyways I was trying to today and basically telling me at first that we don’t do that and I need more information and I know everything I provided was I did last month and it went smoothly but today she caused me a bit of anxiety. I’m gonna request someone else next time I come. She was very rude.
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December 2023 by Thelma Williams
Disrespect law enforcement in line of duty and lost in duty as well mrs Darlene at the bank bein rude and look don’t won’t she doing at so make sure this don’t happen to no one else then we’ll as a eastern star and a Mason family
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November 2023 by Misty Dawn Stumpenhorst
Awesome bank and very nice employees! They have had my back a few times when my bank number was used and I needed to change my password. Thanks!
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October 2023 by José Luis Villaseñor González
Excuse me, do you speak Spanish at the bank?
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March 2023 by Casual Tea
People need TRAINING/ Now Card holders treated with suspicion! Waited hour to get check cashed, deposited. They couldn't cash it. No reason why not, no apologies, have a good day nothing. Went to Walmart got check cashed in one minute. Next return to Regions will be to withdraw and never return.
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January 2021 by Roy mccorkle
They are there to help you and are kind and courteous have enjoyed being a part of regions
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December 2018 by Stacie Rogers
If I could give them 0 stars I would. The teller and branch manager were very rude. I have been a customer for a couple of years. I asked the teller to not write on my check unless she could cash it, I would have taken it to the bank that was on the check. She continued to right on the check anyway, so I could not take it anywhere else. I asked for the branch manager and he was rude. Not apologizing for her mistake or making her apologize. I've never had this problem with regions. It's like they pretty much forced me to cash the check there. Because I could not take it anywhere because they already wrote on it. I wish be closing my account because of them 2 individuals.
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January 2017 by Lanae Tanner
Very friendly.
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December 2015 by alethea edwards
My bank. Nice people
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July 2015 by Gerald Darnell
My mother suffered a stroke two weeks ago. After hospital, I brought her to her home - Humboldt and placed her in Bailey Park Nursing and Rehab Facility. Today I went to your local bank and spoke with 'Jennifer' with a request to put me on her checking account (I am her only child - her son) so we could pay some bills. I was told that was not possible unless she PERSONALLY came to bank and made that request. Under protest, I left and called 1800REGIONS and let mother FINALLY speak with someone. Her call was repeatedly rejected because she was using her cell and NOT calling from her home phone. After finally reaching a human and an hour of conversation, my mother provided all requested information - then we were given the same answer and with no alternative solution - either she came to the bank in person or me (her son) would not be put on a signature card for her checking account. I suggested a Notary with a signature - they said no, that was not possible. Mother provide SS #,DOB, Account # - nothing was worked. I walked a block down the street, spoke to one of your competitors and asked what they would do in a similar situation. She said they would simply drive the 1/2 mile to the nursing facility and validate that this was the wishes of my mother - DONE DEAL. I will see that this goes viral and see that everyone I know in this small town learns of your callous and stupid response to my very serious problem. Your business with me my mother and in this small town will cease to exist - I promise to make everyone else aware of how we were treated today. You're not seen the end of this message or the end of me - you have seen the end of my business and I hope many others. Have a great day and ask yourself what you would do when someone keeps telling you that a bedridden woman CANNOT get to the bank, but her son is there and she is only 1/2 mile away.There answer never changed - it remained the same. This branch and the stupid people who work there need some training - in customer service and COMMON SENSE.
