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August 2024 by Cyril
Bill was great! Went in for fuel system and starting
issues. My truck was repaired in a couple of days
for a fraction of what I would have paid at MHC in
Jackson, Tn. MHC would have charged me for an entire different problem than what I was diagnosed with at Integrity. Needless to say I’m very pleased with the job done and I would recommend anyone.
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July 2024 by Kevin Shepherd
I was traveling and the fuel pump on my work van went out. They made it a priority to get me back up and running. They were even nice enough to pick me up at the hotel in order to get my vehicle. Everyone was friendly and professional. Very satisfied.
(Pennant Express)
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June 2024 by Jackson Tree Expert Company
Job well done.
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June 2024 by Kylie E
Stopped here because of our check engine light being on. I wish we got the guys name it says Bill on the invoice so hopefully that’s who helped us. Super nice and friendly, if we lived near by we’d definitely come here again. Thank you for everything!
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May 2024 by Bashir Digale
I was there yesterday i but my truck electric problem like ECM THEY LOOKE like nice PEOPLE
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May 2024 by teghvir singh
Went in with an air leak problem, they charged me 626 dollars to change 1 chamber, 185 was the part price which is almost a 200 percent markup and the rest was just labor and shop fees. This is highway robbery, I got robbed hopefully this review can help others form getting robbed too.
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March 2024 by JuJu Drivyn
15 Freightliner Cascadia, Was coming down 40 kept getting a double yellow warning it was going off and on came here and to my surprise both owners were in the shop working, I was greeted, and diagnostics ran in a timely manner (30 minutes tops) for me! My job was pricey but it wasn’t because of labor (freakin parts) tore me a new one! They took care of my truck as if it was their own, I appreciated that more than anything but also treated me with nothing but respect! From my experience( ??) 10-10 I’d recommend!
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March 2024 by Zach Gilliam
took them a year to rebuild my 6.7 Power stroke and it still isn't right. they will not return my calls now.
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March 2024 by Adrijan Kolistrkoski
Went for a DOT inspection. They told us that it failed and wanted to change us $ 3500 in parts and labor. We went to the next shop and they said that Integrity Auto & Diesel Repair tried to scam us. DOT passed on the truck. They charged us $ 300 for the DOT. Now they don't pick up the phone, I guess they are hiding.
If you see a lot of 5 stars and a lot of 1 star reviews, you understand that they are trying to game Google reviews. Stay away!!!
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January 2024 by Shawn McConnaughay
Very efficient service
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October 2023 by kevin Amalong
Needed extensive work done on a vehicle, and it was done quickly and professionally. Had one little hiccup after the major work was done, and they quickly corrected their mistake without hesitation. I highly recommend Integrity.
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August 2023 by Aliaksandr Autukhovich
STOP! STAY AWAY! Worst customer and repair service. All parts mark up 50% from the Dealership price(, to send picture of broken parts charge ONE HOUR RATE 140$(as photo on my wedding), so rude customer service!!! All prices are Firm(got over 4000$ in two days with my truck) and NO even 10$OFF. Sorry, no rate as 0stars(
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August 2023 by Alex S
My bill before repair was 7.253$ and after 8.538$ without my authorization, my truck was not released before I payee full amount with extra charges, as convenience fee 328,40$(that amount was charged for portion card payment!!!) All installed parts have markup 50% from retail dealership prices (extra charge for 1.538$ and CALCULATED TAX FOR EXTRA CHARGE). Charge me for making and sending pictures of parts. (140$)!!! How it possible to make business like this?Is it a LEGAL??
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June 2023 by Rhonda Friedberg
I'm so glad I found Integrity Auto & Diesel Repair. This is how things should be done. Robin and Bill and Noah were a pleasure to do business with. I needed a mechanic to look at a vehicle before I bought it. I got that and much more. They accommodated my request quickly and not only gave the vehicle a good look over, they outlined what they found with patience and grace. The results and possible long-term implications were explained in a way I could easily understand and follow. In short, I got exactly what I needed along with some good sound advice. I'll be heading back there again. Thank you!
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May 2023 by Jack Sir
Had an emergency repair needed on our diesel Ford F250 while traveling across the country. Cannot say enough good things about the integrity, professionalism and knowledge this group of mechanics have. Robin and Bill went above and beyond and had us back on the road in 2 1/2 hours. Five Star !!!!
