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“It's a little pricey, but it's clean, the staff was friendly. We were about to walk out, and he asked what I was looking for. Then, he proceeded to show me exactly what I had in mind. Price was within budget, so I walked out with great shoes at a fair price.”
“Excellent customer service. Semaj spent a lot of time helping me find the right fit in my tennis shoes. He is knowledgeable and has a great customer service approach.”
“Thank YOU, Fast Break for your outstanding service and help! Fast Break is a wonderful Place to buy all of your shoes, socks, exercise wear, etc!! They always make me feel so good with their very helpful, knowledgeable, outgoing ways. They are experts on fitting you with just the correct style and comfort! Thank you!!”
“I have been to the Chattanooga location only a handful of times at this point, and each time has been the shopping joy reviews are made for keep up the great work Fleet Feet team!”
“Excellent customer service, easy to return policy, even ordered needed size from direct site for the shoe I wanted in the size I needed. Received the replacement in 3 days delivered to my home. This is my second time to use them for a tennis shoe with narrow heels but wide toes. Can’t find comfortable tennis shoes- give this place a try.”
“Ashley E went above and made sure that I was completely comfortable with my dress. She spent extra time with us. I had a horrible experience with another place and she was willing to help me until I was happy. I found a dress that was exactly what I didn't know I wanted but when I tried it on I knew.”
“For those of us “shoe-holics” this store is the place to go for both every day and special occasion footwear. Their accessories and clothing is also amazing.”
“Customer service was very friendly. They were patient with me trying on different types of shoes. I would recommend this place especially the Customer Service and selection of shoes.”
“Great style selection! Great customer service! Competitive prices. The only con is, I was not able to mix and match outfits; that is, if it’s sold as a pair, it has to stay a pair.”
“We were looking for a shoe to help with my husband's fractured foot.
He found a Hoka shoe he liked.
The help was not pushy but assisted when needed.
The cashier was friendly, made mention of their points system, which saved us some money.
We will be returning soon for other shoes. I would recommend Elliots for good quality shoes.
Hokas are pricey regardless of where you purchase them.”
“Shawn was literally perfect, I came in not really knowing what I was looking for, he helped by simply making conversation with me and finding out what I liked , 10/10 will do my in store shoe shopping here for sure”
“Staff was friendly and helpful, but not pushy. Store selection was very good. Given that it was Labor Day weekend, the sales could have been a little better but otherwise an excellent experience.”
“I cannot remember the store Leeds name but he should be the manager his dispensation made the experience a beautiful experience!! There was a lot of laughter!! Someone had left a cup and the floor got wet. My husband told him and he immediately cleaned it and held friendly conversations with us!! Even the lady on the intercom was funny encouraging people to buy new socks with the shoes!! We went for one pair but ended up with two over tax free holiday. ❤️❤️❤️❤️❤️ GREAT EXPERIENCE”
“The store is always clean and organized. The staff are always super helpful. If your size is sold out in store, they will try to order it for you, which is pretty cool. My only complaint is more of a company complaint than this specific store. I wish there was more variety in color or patterns or graphic tees. This is the only store that my husband can find clothes in, and it seems like we're always looking at the same items. Also sometimes you can buy two of the exact same style and size of t-shirt and they fit completely different.”
“I love shopping at LOFT Chattanooga! The ladies make it a very enjoyable experience. It’s one of the few stores that I actually prefer to shop at in-store vs. online. :-)”
“I have gotten four pairs of shoes from here so far. Great place. anybody complaining about the prices? Clearly don’t need to be shopping in here to begin with because they don’t understand the value of having a store that sells these types of shoes in person... if you can get them for a better price online then do it. the point of the store is having high quality shoes in person. That’s why they cost more.”
“Did not have any thing in my size that I could afford at the time. Will look again. The young lady that helped me was very nice and helpful. I rate her help at 5 stars”
“There was a young boy today who assisted me with kids sizes of shoes, who also spoke intelligently afterwards quizzing me over a trivia of Titanic. I have to say that today was amazing of how he looked at my kids feet and knew exactly his size and was so quick with service, I believe it was the easiest time I’ve ever shopped with a child EVER. Thank you and I always love Shoe Dept every one but today rocked! Great service!!”
“Amazing service!! I have been and continue to be a loyal costumer of this company for over 10 year. Not only do they have very stylish clothes but they truly care about their costumers' needs. Last week Brenda even called the company's main phone line to search other stores for an item I needed. She stayed on the line untill she got an answer. Trully impressive.”
“Had the best experience. The most comfortable and elegant shoes arrived super fast and with lovely note. It is family owned business and their customer service is outstanding. They really value their customers.”
“Came here in a hurry to get an outfit and Juan was SO helpful!! The store was so organized and he made great suggestions. Great service isn’t typical anymore, but the staff here are on it!!”
11AM - 7PM
5760 TN-153, Hixson
Shoe Stores
“They have a lot of beautiful name brand shoes that are on sale. They have a lot of name brand shoes that are on sale that are off-season or all sizes that are great”
“Rachel was very helpful, she let me know what sales were going on, and in which areas to go to in order to find certain items. Everything was very clean and all the sales associates were very kind and helpful, I will be frequenting as a new Aunt who plans to spoil her nephew”
“Blake and George are always great at assisting me to find everything I’m looking for when coming in to shop! Love their attentiveness and personalities!! Great location to go!!”
“Took some shoes back with no problem. Young crew but respectful and professional. I'll check it out again even though I hate going to the mall. I will go back here to get my daughter some shoes.”
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“This place has a few shoes with actual good support. But some shoes that are worthless with no support and cost to much. You just have to pay attention.But the customer service is great! I bought two pairs of very good support sandals that helped my planters fasciitis. It saved my life.”