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November 2023 by Google user
I’m changing my review to 3 stars. Originally a great place to take your car for service. Never felt like I was being over charged until about 2 years ago when they started expanding operations. Had a wheel bearing go out on a Nissan Rogue. The mechanic said if you turn your radio up you can’t really hear the noise. After that I was done.
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August 2023 by tyler junkins
Recently had my engine overhauled at S&S Auto by Walter, who I am told is the Subaru wiz. Work was done quickly and the full estimate was thorough. I do a lot of work on the car my self but I know my limits with doing work so I am very happy with who I trusted to do the work. They also stood behind their work afterwards even though it was a problem that was there before. Great shop overall, will definitely be back and will be recommending to others.
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March 2023 by deEtta Austin
Work done and had to order part. Fixed soon as received part. Well done
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March 2023 by Christine Jansma
This shop was so extremely helpful to us as we were traveling through on our way back to MN. We appreciate small town businesses like this who are such a great asset to any community. Thank you Nope!
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February 2023 by P C
First and last experience at this place. Generally had luck at their airport location but this one appears to be mismanaged.I called in the morning and they stated that could get me in same day. I didn’t ask for same-day, they offered. I fully expected for the service to take most of the afternoon and that I was happy to wait. I got to the location, sat there for almost almost an hour, and they never touched my car. An office employee then came out and said that they weren’t going to be able to get to my car that day. This was after I drove 45 minutes and took a half day off work. They never offered to reschedule or any sort of concession. They just handed me my keys and walked off. The other people in the waiting room were shocked as well.Will happily take my business elsewhere and make sure no one in my network uses S&S ever again.
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January 2023 by Amanda Pino
Many generations of amazing mechanics and customer service! I would highly recommend if you need it done right with a smile from start to finish.....start with S&S! You won't be disappointed!
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January 2023 by Christy Roewe
I usually have good experiences with s & s airport so it’s upsetting to me having to write this review for the Hixon location. Before I bought my car I was aware I needed the evap canister replaced. I called to get a quote and took it in the next day. After two weeks my check engine light came on and I still was not able to fill up my tank without it clicking off. They told me I just needed a fuel cap and tried to send me on my way. I told them that is unrelated to me not being able to fill up my tank. They called back and said I needed an evap canister which is what I thought they replaced two weeks prior. They said they replaced the purge valve but said nothing about that during or after my first visit. Nor does it say anything about a purge valve being replaced on my receipt. I called 4 mechanics to get a quote and gave an explanation on my issue. They said there should have been no confusion. I attached a photo of my initial receipt and the quote I received for my second visit.
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November 2022 by Jermaine Blackstock
Upon me calling around various shops I thought I would give this place a try seeing that it's close and the service that I needed wouldn't allow me to drive it further. But Nina the receptionist was rude hung up on me and once I told her my problem and the year of my car apparently they don't work on late model cars.
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September 2022 by jennifer j
I was recommended this shop to fix a window that wouldn't roll up and it was a very good experience. Safelite wanted to charge me over $300 and these guys found it was a simple problem and saved me a lot money. I didn't feel pressured to do anything more than the service I was scheduled for but they did have some helpful recommendations. Highly recommend! The staff was friendly and there was a comfortable place to wait.
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September 2022 by Edward Mahn
A week before a long trip, I took my 2014 Acura MDX to S&S for a second opinion regarding the safety of my front suspension. They confirmed it was in need of immediate replacement. They gave me a quote well below the dealership quote, and could make the repair prior to my trip. Upon my return I had the rear suspension replaced too. The vehicle rides better than it has in years! S&S did a great job, at their quoted price, and in a timely manner.Service: Steering & suspension repair
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September 2022 by David Cammilleri
S&S is the best service ever. I drop my car off and I tell them to inspect and call me with the details. They always call me back and we work out what needs to be fixed. You guys are the best ever. Dave Cammilleri.Services: Auto windshield repair
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September 2022 by Michael Quarles
Do not use this place it is a rip off. I told them what codes were showing they told me it needed spark plugs and one new coil pack. I just put brand new spark plugs in it dealer recommended and a brand new set of NGK coil packs that didn't fix it. I was a mechanic for several years and have my own code reader. I told them that I thought the intake manifold gaskets might be leaking I figured maybe they would actually try to diagnose it not just run the codes for me like they do at AutoZone for free and they tried to charge me like $800 to do work that I had already done and ruled out they were just trying to milk me. When you tell somebody you'll diagnose their problem you should actually find out for sure what's wrong with it not just throw a bunch of parts at it and hope something fixes it which I guess they don't care cuz it's coming out of the customer's pocket not theirs.Service: Auto engine diagnostic
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September 2022 by Tim Dagnan
Promptly got my car problem diagnosed and then fixed in a timely manner. Nothing was done without my pre-approval and I appreciated that. I also got a warranty with the work that I was not aware of until after the work was completed , so that was a good thing!Services: Auto brake repair
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August 2022 by chris arnold
Great service! They repaired my wife's car super quickly, and without pressuring for add-on services. Outstanding crew!
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August 2022 by Matt Murphy (Darnock)
Had some trouble with my Prius, they check it over and unfortunately were not able to help me. However, they were very professional and helped me with everything else making dealing with a broken car much better than it normally is.
