8:30AM - 4:30PM
5109 Hixson Pike, Hixson“Spoke to customer service which was completely useless - rude. HOWEVER I went to this branch, extremely frustrated, and Denise was extremely helpful and kind. The resolution wasn’t what I hoped (bank rules I guess) but I really appreciate Denise.”
“Long time bank customer at this location. Have not been thrilled with them replacing tellers with screens. Had a visit in January where I actually had an interaction with staff. Rich went above and beyond to help me with my transaction. I could not be more pleased. His kindness made my day. Please bring back people!”
9AM - 4PM
1945 Northpoint Blvd, Hixson“I have always had an excellent experience at this branch. Everyone is very friendly and helpful!! I noticed that the ladies who have private offices will immediately come out an assist tellers with an iPad if they need support. The woman who has the front office (Dana?) was out smiling and greeting customers even though they weren't that busy on a Saturday. The entire staff is very pleasant and makes for an enjoyable banking experience.”
“Shereen deserves so much more than only 5 stars! This sweet woman goes above and beyond to make every individual feel like they are appreciated. She knows pretty much every customer by name. Not many banks do this these days. She is the kind of person that makes you choose that kind of bank. Give this sweet woman a promotion!! Thank you for always helping me Shereen and I’m glad I could take a moment out of my day to write a great review for you. You deserve it! :)”