-
December 2023 by Ed Cannizzaro
Unfortunately I don’t live close to a location so I had to drive over an hour to get to a location to have my phone repaired. They do have mobile tech service however, they are only available on days that I work, so I needed to drive to a brick and mortar location on my day off. The service provided was however fantastic.
-
December 2023 by Michael Bailey
This was as easy as it gets, fast response and no issues. Service tech was awesome did a perfect job and my phone is good as new.Thank You!!
-
November 2023 by Javier C
I appreciate the technician for taking care of something missing from my first fix (@ different location). Relieved it took less than 3 hours ?
-
November 2023 by Benson M.
Great experience with a simple and precise explanation of what to expect. Jim put me at ease and was able to complete the repairs in only a day. Highly recommend.
-
October 2023 by Michael J Sullivan
The cleaning of the USB C port was cleaned perfectly and quickly!I'm 100 percent satisfied and I will be back, and I will absolutely recommend the Hermitage TN office.Thank you, great job! :)
-
September 2023 by Daniel Johnson
Great experience! Jim and David at the Hermitage location were extremely helpful. My Mac is running like new.
-
September 2023 by 0221serendipity
Excellent repair work done on my Samsung cell phone. The repair took quite a few hours so I stayed in the area rather than drive back to the city. Happily, my phone works great and looks new after the screen replacement and repairs. Excellent service here at a fair and reasonable price.
-
September 2023 by Cathy Lemmon
My only complaint was how long it took to get my phone fixed. I dropped it off on Friday and I was suppose to pick it up on the following Wed, I went to pick it up on Wed and was told they were still waiting on a part. So I had no phone for 6 days, and I am a full time realtor who uses the phone constantly. Needless to say it was a very stressful week not having my phone to communicate with. I got my phone on Thursday and all my aps were no longer on the front page, my library of music and scriptures is now in a foreign language, and google does not respond to hey google, etc. Got to get the phone set back up now.
-
August 2023 by Lopez Family Adventures Lopez
Everything was fantastic other than having to drive 3.5 hours away to get to a location that had the screen in stock for our Samsung Galaxy S21 Ultra.But, the staff at the Hermitage TN location went above & beyond for us. We owe a HUGE thank you to Ashley who went out if her way to ensure one screen we needed from a location further away was retrieved & they were able to take care of both our phones at 1 location. We were overwhelmed by the server received. The guy at the front counter was so helpful, knowledgeable & kind. We really appreciated the good service from the crew at this location & happy with the end results.
-
August 2023 by Ally Grider
Could not recommend them more! Jim was so helpful, he repaired my cracked screen in under 2 hours and put a screen protector on for next to nothing when I forgot my credit card. Hopefully I won’t need to come back, but if I have other tech issues in the future, this is the only place I would trust.
-
July 2023 by Abby Otto
I came in 20 minutes til close to get my charging port cleaned on my phone, was in and out in less than 10 minutes! Great service and will be returning if I am in need of any repairs
-
July 2023 by Casey D.
Walked in with water damage on my IPhone 12, assessed the damage and took care of the issue on the spot! Super friendly service and affordable. They offer protect and insurance for all electronics!
-
June 2023 by Jennifer Tice
Michelle and her co-workers are there best! Fast repair, great customer service. I'll never take my devices anywhere else when I'm needing repairs, cleaning etc!!
-
June 2023 by Clayton Kendall
They did a great job. Super quick. They advocated for me to make sure insurance paid for everything properly. Definitely using this location in the future when I inevitably drop my phone again!
-
June 2023 by Jeff Gardner
I dropped and cracked the screen on my I phone at the Great Tennessee Air Show taking a selfie of the Blue Angels in the background.. I found this Asurion location and went in expecting it would be a couple days before I got the phone back. They repaired the screen in less than 2 hours and did a great job.
